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Location : Name East 17th Street
Job Locations US-NY-New York
This position serves to carry out tasks to facilitate the successful implementation, staff coaching and training of the Integrated Treatment Model throughout the 17th St residential program(s). The ITM Coach shall work closely with the ITM Director to assure model fidelity, program development and integration.   Reports to: Director of Integrated Treatment Model for MST/FIT   Location: 337 East 17th Street, NY, NY  10003   Hours: 35 hours/Fulltime   Major Duties: - Participates in training and efforts that develop expertise in ITM - Maintain ongoing communication with Director of ITM Director to ensure optimal model implementation - Collaborates with residential staff and management, under the direction of the Director of Integrated Treatment Model, to assess needs and plan for all trainings - Provide technical assistance and training of ITM treatment to all milieu staff as well as refreshers - Observation, coaching and monitoring of staff, offering specific interventions and strategies - Reviewing incidents and help create behavioral plans to meet the needs of individual youth - In collaboration with Performance Evaluation and Planning Department, collect relevant data and ensure appropriate analysis and dissemination - Remain informed about trends in this field and use this information to collaborate on a vision of the changes and improvements needed - Attend all mandatory program and agency meetings - Effectively schedules self to carry out work during traditional and non-traditional work hours including some evening/weekends and on call to provide role modelling training to all staff - Other duties as assigned   Qualifications: - Associate’s Degree, required; Bachelor’s Degree in Social Work, Psychology or related field preferred - 3 years experience working within a residential setting required - Knowledge and experience in Child Welfare, preferred - Experience in the development and running of groups, preferred - Proven ability to train staff at varying professional levels - Demonstrated ability to work independently - Demonstrated strong interpersonal skills, required - Knowledge of Cornell TCI and/or Safe Crisis Management, preferred - Excellent written and oral communication skills, required - Demonstrated administrative skills; Computer proficiency, particularly with Microsoft Word and Excel - Bilingual Spanish, ideal - Must have commitment to work from a strength based and/or youth development perspective - Must have a commitment to GSS models of practice including Sanctuary and ACS principles to promote permanency, safety and well-being
Location : Name Brooklyn Community-Based Programs
Job Locations US-NY-Brooklyn
The Division Coordinator will provide support to the Vice President in all administrative matters related to the running of the Brooklyn After Schools Division   Reports To:      Senior Division Coordinator, After Schools - Brooklyn Community Based Programs   Location:      173 Conover Street, Brooklyn, NY 11231   Hours:        35 Hours; Exempt   Major Duties: - Provide support for the planning and coordination of program activities and special events.  - Develop systems for tracking contract goals and outcome measures and generate reports.  - Oversee use of internal and external databases, creating and generating reports as needed.  - Oversee the collection and development of programmatic information/materials.  - Process all programmatic material including navigating the iCIMS onboarding process and ensuring the hiring process is completed accurately. - Ensure program documents are contractually in compliance for all staff on-site. - Assist with supply ordering for division and manage spending. - Assist with all aspects of petty cash, check request, and credit card reconciliation systems. - Prepare reports for internal and external purposes.  - Create and maintain spreadsheets to track financial spending in programs.  - Develop program resource materials.  - Assist program staff in developing effective clerical/administrative systems. - Assist program staff in data entry into DYCD database. - Schedule, coordinate and prepare for meetings.  - Provide general administrative support to Vice President, including drafting routine correspondence, typing, faxing, copying. - Assist with the coordination of special projects and events.  - Collaborate effectively with central administration support departments.  - Track and update required COA manuals and program requirements. - Provide reception coverage as needed.  - Assist with program coverage - Perform other duties as assigned.    Qualifications: - Bachelor's degree strongly preferred. Minimum of four years of administrative/office management experience required.  - Valid driver's license strongly preferred. - Good judgment with ability to evaluate and respond appropriately to sensitive/urgent situations.  - Highly organized, efficient, able to work under pressure and able to adhere to deadlines.  - Good interpersonal skills and ability to work effectively as part of a team.  - Excellent verbal and written communication skills.  - Strong computer skills including MS Outlook, Word, Excel, PowerPoint. Knowledge of iCIMS and/or ADP a plus.  - Previous experience in afterschool or educational setting a plus. - Must be able to work independently, be self-motivated, detail orientated and able to manage multiple tasks in a fast paced environment.  
Location : Name Good Work
Job Locations US-NY-Bronx
Title:           Entrepreneurial Business Coach: Entrepreneurship Business Development Institute (EBDI) Reports to:      EBDI Program Coordinator Location:            305 7th Avenue/ Various locations Hours:          35 Hours/Week; Non-Exempt Job Summary:    Job Summary: Operating within the Education/Vocation Division; and reporting to the Program Coordinator, EBDI; the Business Coach is responsible for supporting program participants, and assisting the Program Coordinator in all aspects of administering EBDI.  This initiative provides hands-on instruction in developing and launching a small business, while simultaneously assisting participants in developing their own business plans.  EBDI serves young adults in, and aging out of, foster care; as well as residents of Good Shepherd Services’ (GSS’) supportive housing programs, the Chelsea Foyer and the McLaughlin East Harlem Residence (MEHR).  The Entrepreneurial Business Coach works with the Program Coordinator in all aspects of this initiative.  Prior to the start of each program cycle, the Business Coach recruits and enrolls young adults interested in entrepreneurship.  During the program cycle, the Business Coach co-facilitates workshops and other program activities.  In addition, the Coach conducts weekly one-on-one sessions with each program participant to assist in the development of individual business plans.  The Coach also continues to work with program graduates in a follow-up capacity, providing support and guidance as they implement their business plans.  The Coach is responsible for providing administrative support, including ongoing data entry, tracking program expenses, and processing stipend payments for participants.    Major Duties: - Support all activities related to EBDI, with fidelity to our program model and in compliance with contractual obligations; - Recruit participants from GSS’s Foster Care and Transitional Housing programs; conduct information sessions, enrollment processes, and program orientations; - Co-facilitate entrepreneurship and business development training as needed; including supporting sessions involving guest speakers; - Provide professional guidance to participants, along with coaching to resolve conflict and barriers; - Conduct weekly one-on-one sessions with participants, at various sites in the Bronx and Manhattan, to ensure that they are actively applying program lessons to the development of their own business plans; - Assist in program administration including purchasing, maintaining petty cash account and MetroCard distribution; tracking program expenses; - Utilize data systems to record and report on participant attendance, activities, and progress; and to generate program-related stipends; - Engage in on-going program development to ensure the highest quality of service delivery; - Accompany youth to /external events when appropriate; - Maintain contact with alumni, providing follow-up support and assistance for those receiving seed money in the implementation of their business plans; - Use Trauma-Informed Practices and Restorative Practices to build community and resolve conflict; - Other duties as assigned.   Qualifications: - Entrepreneurial experience preferred; - Associates degree preferred; - Experience leading workshops preferred; - Minimum 1 year experience working with young adults having a history of Foster Care; and/or with out-of-school-out-of-work youth required; - Ability to utilize data systems and/or spreadsheets to track spending and outcomes required; - Familiarity with Trauma-Informed Practices, Motivational Interviewing, and Restorative Practices preferred;. - Commitment to learning and growth; - Resourceful team player who also works well independently; - Commitment to young people and operating from a strength-based, developmental perspective.
Location : Name Family Reception Center
Job Locations US-NY-Brooklyn
Title: CONFERENCE FACILITATOR – Family Reception Center Reports To: Social Work Supervisor or Program Director Location: 503 5th Avenue, Brooklyn 11215 Hours: 35 Hours/Week; Exempt Job Summary of Social Worker:The Conference Facilitator coordinates and performs an array of family team conferences (FTCs) involving families enrolled with Family Reception Center prevention program. The Facilitator is responsible for using the Administration for Children’s Services (ACS) approved six-stage model for ensuring that every family’s voice and choice are included and highlighted during conferences that address the prevention services in place or needed, as well as the family’s progress towards achieving outcomes.   Major Duties of Social Worker: • Facilitate FTCs for families and staff to review services, assess progress together, and help develop a plan of action to either ensure further progress towards positive child welfare outcomes or end services as appropriate. • Utilize the six-stage model for FTCs and encourage and support the use of specific program models (Solution-Based Casework, Functional Family Therapy, and Family Treatment/Rehabilitation) in interactions with families and staff. • Supervise full-time Conference Scheduler who handles all administrative and organizational tasks associated with ensuring that timely and effective conferences take place for all families. • Conduct visits to participant homes in order to hold conferences when needed. • Review each family case record in preparation for the conference to assess family needs, staff response, progress made, and to determine if additional attendees should be invited to join. • Submit accurate and timely documentation summarizing the outcomes of each conference as required by ACS in PROMIS and Connections databases. • Conduct follow-up reviews post-conference to ensure that agreed upon tasks are occurring as planned. • Facilitate ongoing and/or short-term participant groups or workshops to address salient themes or topics impacting families in the program. • Attend and participate in program staff meetings, case consultations, and related agency, model developer, and external training as appropriate. • Perform other duties as assigned. Qualities Sought: • Works to create and support a respectful and collegial environment. • Handles group facilitation and collaboration with staff and participants with professionalism and competence, ensuring the success and effectiveness of the program at large. • Creates, embodies, and supports a learning environment, regularly participating in training and professional development to augment conference/group facilitation skills and knowledge. • Offers and receives feedback and suggestions in a strength-based and constructive manner. • Dedicated to being a team player and active contributor to achieve the vision and mission of the program and agency. • Energetic, empathic, genuine, creative, and committed to making a difference for families and within the program, agency and community. Qualifications: • Master’s degree in Social Work or related field required (Related Fields included Psychology; Mental Health Counselling) • Bilingual in English/Spanish preferred • At least two years of work experience required in a child welfare-related setting facilitating groups and/or team meetings • Must have excellent group facilitation and communication skills and work well in a team • Proficiency with Microsoft Office (Outlook, Excel, and Word) required • Familiarity with Connections and PROMIS databases a plus • Must have a commitment to work from a strength based, youth and family development, and traumainformed perspective.
Location : Name Success Center at Dewitt Clinton
Job Locations US-
The College Access Counselor works with the Student Success Center on the Dewitt Clinton Campus to provide college access services to students at DeWitt Clinton High School. In conjunction with Good Shepherd Services community school staff and DOE staff at Clinton, the College Access Counselor counselor will be an integral part of a youth led college access program that works to sustain a college-going culture on the Dewitt Clinton Campus. The Student Success Center provides the resources and tools necessary for each student to reach his/her post-secondary educational goals.   Reports to:   Assistant Program Director   Location:    100 West Mosholu Parkway, Bronx, NY 10468   Hours:       35 Hours/Week; Non-Exempt   Major Duties: - Provide a range of college access services to students on the DeWitt Clinton Campus. - In conjunction with the youth leaders, provide college counseling to students. - Collaborate with DOE guidance counselors and other school staff to develop post-secondary service plans and strategies which meet the needs of the school population. - Maintain all required statistical and narrative documentation. - Facilitate college preparation workshops for students and parents. - Provide assistance with college choice, exploration and completion of college applications in a timely manner. - Provide workshops for parents on financial aid and the college choice and application process to inform and to attain their support for a college option. - Provide information on financial aid and planning and assistance on FAFSA and scholarship applications and support students and families during the application process. - Promote collaboration between SSC services and other Campus services. - Participate in staff training and meetings as required. - Perform other duties as assigned.   Qualifications: - Bachelor’s Degree required. - Bilingual English/ Spanish preferred. - Prior workshop/seminar development and implementation experience preferred. - Prior college counseling experience required. - Ability to work weekends or evenings when necessary. - Knowledge of Microsoft Office applications. - Must have excellent organizational, teamwork, verbal and written communication skills. - Must have a commitment of work from a strength-based and/or youth development perspective.
Location : Name FFC Foster Care Services
Job Locations US-NY-Bronx
Title:                     FAMILY TEAM CONFERENCE FACILITATOR, TFFC Reports To:          Program Director of Special Services and Model Fidelity, TFFC   Location:            7 West Burnside Avenue, Bronx, NY 10453   Hours:                 35 Hours/Week; Non-Exempt   Job Summary:  The Family Team Conference (FTC) Facilitator is responsible for facilitating FTCs on a full-time basis. FTCs are meetings designed to bring all parties involved in a child’s life together (Parents/Foster Parents, Child, Attorneys/Social Workers, etc.) to discuss case planning issues related to the child’s placement. This includes required preparation work with GSS Case Planners and Supervisors (GSS), planning for space and supplies needed for each meeting-whether in person or virtual, and completion of required paperwork after the meeting concludes. The Facilitator ensures the meeting runs smoothly, creates an environment that is conducive to open communication, remains focused on the issues of permanence, safety and well being of the child, and assists the group in reaching consensus about the plan.   Duties of Successful Facilitator/Case Planner:   - Cases are shared with other Facilitator and provides updates to develop and maintain monthly FTC calendar so it may be accurately reflected within the dashboard. - Oversee documentation and timeliness of submission by FTC Facilitator consultants. - Prepares for conferences by meeting with Case Planners/Supervisors, reviewing last FASP and Progress notes and/or attending Permanency Team Conferences on upcoming cases for review. - Prepares for conferences by reserving space, or virtual platform, maintaining supplies and notifying reception staff of meetings planned. - Facilitates Conferences on the dates/times assigned. - Completes FTC Summary Form and distributes timely at end of each conference. - Completes any required forms/paperwork necessary to document conference and maintain statistics for tracking and quality improvement purposes. - Maintains/expands professional skills by attending ongoing training when available and required. - May represent Agency at ACS and other outside meetings relevant to the FTC initiative. - Participates in group and individual meetings with GSS staff on FTC related topics to help ensure quality and compliance with the FTC model. - Other duties as assigned.   Qualifications of  Facilitator/Case Planner: - Bachelor's Degree (Psychology; Social Worker or relevant field) with two years related experience  and/or Child Welfare experience - Master's Degree is Social Worker is preferred - Excellent organization skills. - Solid knowledge of foster care system and regulations. - Belief in the group process and ability to relate to engage difficult clients/respect all points of view, serve as a role model, assist groups to find creative solutions and to develop appropriate service plans. - Capable of allowing group decisions to be reached by facilitating rather than directing. - Able to work with many different levels of staff. - Good written and verbal skills necessary. - Bilingual English/Spanish preferred. - Must have a commitment to work from a strength based and/or youth development perspective.   General Requirements:  All staff is expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.  
Location : Name Bronx Transitions Program
Job Locations US-NY-Bronx
Title:              Office Manager-Bronx Transitions FT/R Program    Reports To:             EXECUTIVE ASSISTANT   Location:                 2471 Morris Ave. Bronx, NY 10468   Hours:                     35 Hours/Week; Exempt   Job Summary:  The Office Manager performs a range of programmatic and administrative duties to support the smooth operation of the Bronx Transitions Family Treatment/Rehabilitation (FT/R) program. The Office Manager will oversee the administrative management of the Morris site as well as providing administrative support to the North Bronx, Beacon and Belmont Prevention Programs.  The Office Manager is required to always act with a positive and professional demeanor in representing the agency, supporting program staff, and serving participants. There is a policy of maintaining strict confidentiality regarding participant information which must always be upheld.   Major Duties - Greet and announce participants, all GSS staff, and any visitors upon their arrival to the program location, ensuring they are warmly welcomed and attended to. - Provide clerical and administrative support to the Program Director and all Transitions program staff, which includes but is not limited to: answering phones, creating needed documents, transmitting faxes and e-mails, opening, processing, and closing case record files, updating caseload report lists from State and City databases, contacting staff and participants to relay information, and maintaining files and logs for audit purposes. - Assume control of the Transitions and North Bronx programs’ petty cash fund, manage the sign out of agency Metro Cards and gift cards for staff and participants, and submit check requests and receipts for reimbursement to agency’s fiscal department, troubleshooting problems as needed. - Reconcile the petty cash report received from the administrative assistant for Beacon and Belmont Prevention Programs. - Prepare all paperwork related to petty cash, check requests, metro cards, gift cards, etc. for submission to the main fiscal department. - Prepare, order, track and distribute supplies needed for programs. - Supervise receptionist and interns at Morris Ave. front desk. - Ensure all front desk staff respond to the administrative needs of programs housed at Morris. - Addresses all building issues with appropriate staff and support departments at 7th - Monitor performance of and schedule repairs for all program office equipment; reporting details to all program directors in the building and Sr. Administrative Manager as needed. - Coordinate use of space within the building and ensure meeting spaces are available and prepared for staff and participants. - Communicate directly with agency support departments including Information Technology, Facilities, Human Resources, Payroll, and Finance to ensure the smooth operation of program business. - Provide support in developing on-line documents and templates including newsletters, mailing lists, statistical reports, special event flyers, etc. - Maintain appropriate utilization of state, city, and agency databases, including Connections and PROMIS. - Assist with program and agency special events, including outreach, meeting set-up, building displays and decorations, etc. - Collaborate closely with other administrative staff on site to uphold agency values and mission are always upheld and on display. - Perform other duties as assigned.   Qualifications: - High School diploma required; some college preferred. - Three years of relevant office administration experience required. - Bilingual in English/Spanish preferred. - Must be able to work assigned evenings as needed to support program activities. - Must be proficient in Microsoft Office suite, especially Excel and Outlook. - Ability to multi-task, prioritize responsibilities, and work collaboratively with program and agency staff. - Must have excellent verbal and written communication skills.  
Location : Name East 17th Street
Job Locations US-NY-New York
Title: Trauma-Informed Practice (TIP) Specialist for 17th St Programs, DEPARTMENT OF TRAUMA-INFORMED PRACTICE   Reports to: Director of Trauma-Informed Practice and Resiliency, DEPARTMENT OF TRAUMA-INFORMED PRACTICE   Location: 337 East 17th St, New York, NY, 10003                                   Schedule/Hours: Full-time/ 35 Hours/Week; Exempt   Job Summary and Key Duties:          Good Shepherd Services is seeking a dynamic, compassionate, results driven, team player for the role of Trauma-Informed Practice (TIP) Specialist for 17th St Programs. The TIP Specialist leads the implementation of the Sanctuary Model and other trauma-informed strength-based practices with lots of energy and optimism. The TIP Specialist works in collaboration with other members of the 17th St team utilizing best practices in the field of traumatic stress studies to deepen and expand trauma-responsive service delivery. The TIP Specialist will be experienced in working with youth and young adult populations, knowledgeable about trauma-informed practice, and have experience training and/or working with groups, including the ability to translate trauma-informed knowledge to be accessible to diverse staff populations. The ideal candidate will work passionately to advance GSS’ Our Approach through a resiliency-based and growth-mindset lens within the context of GSS’ mission, values, and anti-racism and equity framework.   Core Competencies:   Critical core competencies for successful performance in this role are: - Knowledge of trauma-informed practices and ability to translate theory into practice for a variety of program settings and audiences. - Facilitation and group work skills; ability to teach, influence and coach others.   - Strong collaboration skills with a high degree of emotional intelligence, cultural humility, flexibility, and self-management skills. - Sensitivity, experience and/or knowledge of trauma-informed practices serving populations impacted by marginalization and/or identity-based trauma and inequities. - Highly developed communications and presentation skills, including written, verbal, and interpersonal.   - Thriving in an atmosphere of group decision-making and shared governance, while being able to execute reliably and independently. - High integrity, sound judgment, and unquestionable personal code of ethics; treating all persons with respect and dignity, and ability to build trust. - Ability to value and synthesize diverse perspectives, including integrating trauma-informed practice and equity lenses and approaches. - Creative, resourceful, and enthusiastic problem solver.  Responsibilities:   - Assess program needs through a trauma-informed lens to inform Sanctuary Model implementation. - Create implementation plans for how the Sanctuary Model and/or other trauma-informed practices will be implemented throughout the program. - Collaborate with 17th team staff across disciplines, e.g., attending interdisciplinary, staff and other required meetings. - Coach and guide 17th St team around trauma-informed practices. - Teach Sanctuary and trauma-informed skills to program participants, e.g., SELF psycho-educational groups, safety plans, community meetings, etc. - Facilitate and host groups in response to crisis and significant events. - Provide support and guidance to staff around critical incidents and crisis using a trauma-informed and restorative approach. - Monitor the adherence and integration of the Sanctuary Model of practice. - Represent the agency at internal and external meetings and conferences. - Perform other duties as assigned.   Qualifications: - Experience working with the adolescent/young adult population with an understanding of social-service programming. Experience within child welfare, residential, or similar programs preferred. - Experience developing training materials including handouts, power point slides, guides, and resource materials and manuals preferred. - Group facilitation and training experience preferred. - Knowledge and experience in training, coaching, and/or implementation of the Sanctuary Model and/or other trauma-informed approaches and practices preferred. - Strong and proficient computer literacy. - Flexibility to work some evening hours required and ability to deliver support in-person and remotely (via Zoom, Microsoft Teams, etc.) - BA/BS degree required, Master’s degree in social work or related field preferred (BA/BS degree with additional years of experience may substitute for advanced degree.) - All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.
Location : Name East 17th Street
Job Locations US-NY-New York
  The purpose of the Case Aide is to provide is to facilitate case-related activities on behalf of the Case Planners. Provide administrative support to clients and their families, as well as help prepare and process case services forms, applications and other paperwork as needed.   Title: Case Aide   Reports to: ASSISTANT DIRECTOR OF SOCIAL SERVICES   Location: 337 E. 17th Street, New York, NY 10003   Hours: 35/hours; Non-Exempt (Schedule is ONSITE until advised otherwise by Manager)   MAJOR DUTIES:  Ensure that daily AWOC log is correct and cmoplete all paperwork to meet mandates for AWOC's  Maintain a flexible schedule – available on Saturdays when necessary. • Responsible for completing progress notes and all necessary paperwork. Document all visits and contacts in CONNECTIONS.  • Supervises family visitation sessions in office and/or home settings; observes interaction of parent(s) and child during visits and takes notes regarding interaction of family.  • Ensure immediate and consistent parent – child visitation. • Assist with supervision of agency family visits as needed between birth parents and children. • Track activities and additional supports provided to families. • Collaborate with case planning team to provide additional support to enhance visitation. • Ability to work independently, as well as contribute to a team. • Transports children and/or clients to and from supervised visits.  • Assist in handling service referrals for children and families. • Escort children and parents to appointments. • Connect parents/caregivers with community resources and support. • Other duties as assigned. -   QUALIFICATIONS: • Must have a commitment to work from a strength based and/or youth development perspective. Strong desire to work with children and families. • Bilingual (Spanish/English) preferred. • High school diploma or GED minimum requirement. • Knowledge of the New York City child welfare system a plus. • Excellent verbal, writing and organizational skills. • Flexibility and ability to work under pressure and meet deadlines.
Location : Name IS347 Sch of Humanities – 35 Starr
Job Locations US-NY-Brooklyn
TITLE:         YOUTH DEVELOPMENT SPECIALIST, AfterSchool Program AT IS 347 REPORTS TO:  Community School Director   LOCATION:    35 Starr St. Brooklyn, NY 11221 HOURS:           19 Hours/Week, Non-Exempt   JOB SUMMARY: The Youth Development Specialist supports the best practices of youth development in all aspects of in-school and after-school programming. The youth development specialist recruits and retains students in mentoring groups, facilitates activities, assists in the set up and announcements of after-school, and floats throughout the after-school program to fill any program needs or staff vacancies.   MAJOR DUTIES: - Organize and facilitate the Community Leaders component of the after-school program. - Create schedules for community service projects. - Organize and facilitate a small mentoring group during in-school lunch period. - Support Community School Team with attendance improvement and incentive initiative. - Assist in organizing GSS showcases and school-wide events in the afterschool program. - Daily announcement on the loud speaker for after school including any special events. - Develop positive relationships with DOE staff. - Assist in developing schedules, events and systems that encourage students to attend and to continue to attend Afterschool, based on student interest. - Administer surveys, collect consents and any other student sign-up initiatives. - Provide ongoing assessment of all aspects of youth development programming to support best practices and positive relationships with DOE staff and administrators. - Facilitate an activity/activities as needed in Afterschool. - Float throughout Afterschool as needed and directed. - Assist the Sports Instructor in organizing student and staff sports tournaments. - Assist Financial Literacy instructor as needed. - Support recruitment and retention efforts for Afterschool. - Encourage, embody, and foster a strengths based approach grounded in youth development principals. - Perform other duties as assigned.   QUALIFICATIONS:   - High School diploma required - Experience with youth development and/ or adolescents required - Bilingual Spanish preferred - Ability to facilitate large scale group activities on a microphone and make overhead announcements - Excellent verbal and written communication skills. - Must be able to engage young people and set structure and limits in a group setting, as well as hold students accountable - Must have a commitment to work from a strength-based and/or youth development perspective.
Location : Name Jerome Ave.
Job Locations US-NY-Bronx
The Good Shepherd Services Time Limited Rental Assistance Program is designed to strengthen housing stability and prevent homelessness within the youth and young adults (YYA) population of New York City. The Program Director’s responsibilities will include staff supervision, fiscal management, contractual reporting, model design and structuring operations of the project, managing partnerships, and ensuring authentic YYA feedback and collaboration is embedded into services. The Program Director will work with the TLRAP Team to address housing and social service needs of youth and young adults and connect them to housing resources that are appropriate in fulfilling those needs.     Reports to: Vice President-TBH Primary Location:    1995 Jerome Avenue Bronx, NY 10453 (& NYC/Citywide Area) Hours:      35 Hours/Week; Exempt (Flexibility for Evenings Required)   Our superstar candidate: - Passionate about providing high quality services to youth and young adults (YYA) - A lifelong learner, continuously developing their administrative, managerial, and clinical skills - Dedicated to modeling strength-based, youth development, and trauma-informed practice with staff and participants - Committed to providing high quality supervision with a coaching and growth mindset - Focused on developing all levels of staff - Strong focus on performance management to ensure program regularly exceeds expectations - Excellent strategic thinker with a growth mindset - Holds self and others to high standards - Possesses cultural humility and a commitment to the Good Shepherd Services mission, vision, and values   Major Duties:    - Leads the growth and development of the TLRAP at Good Shepherd Services - Provides weekly individual and group supervision to direct reports (Includes Social Worker; Case Managers and Housing Coordinator’s) - Provides appropriate coaching, staff development and trainings for continuous learning and development for all staff. - Pro-actively addresses challenges with participants, staff, and colleagues. - Works closely with supervisor to address program strengths and improvement opportunities. - Meets regularly with supervisor and other divisional program leaders for ongoing support and learning - Develops and attends trainings related to youth homelessness/housing and working with at risk youth and young adults as needed. - Intentional and continuous collaboration with GSS support departments to deepen the coordination of services for successful outcomes. - Cultivates relationships with external programs (RYH crisis/TIL programs, shelters etc.) and partners for effective collaboration, recruitment, and referrals. - Recruits, hires, and ensures appropriate onboarding for all levels of staff. - Attends regularly scheduled monthly, bi-weekly, and other scheduled meetings with funders. - Conducts monthly staff meetings. Qualifications:  - Bachelor’s Degree Required - Master Level Candidates Highly Encouraged to Apply - Minimum of 3-5 years proven experience working with youth/young adults who are homeless or at risk of homelessness; including supervisory and administrative experience required - Affordable housing rental and remarketing experience required - Familiarity with NYC COC, DYCD, and HUD regulations highly preferred. - Experience providing Harm Reduction based services highly preferred - Understanding of the impact of trauma on youth and families. - Experience working with diverse communities and familiarity with issues affecting individuals based upon race, class, ethnicity, sexual orientation, gender expression, etc. - Ability to travel to different sites thru-out NYC; Bronx; Brooklyn; Queens
Location : Name McLaughlin East Harlem Residence
Job Locations US-NY-New York
The Program Director is responsible for management of the day-to-day operations of Good Shepherds Mobile Street Outreach Program, including supervision, reporting, structuring operations of the program, managing needed community connections and leading the SOP team in planning and implementing a comprehensive outreach plan.  The Program Director  will ensure services and resources to youth and young adults who are homeless, runaway, and/or at risk of becoming homeless as administered in accordance with DYCD and HUD mandates.   Reports to:           Vice President Youth & Family Well Being   Locations:        NYC/City Wide (Mobile Van) Hours:           35 hours/Week, Exempt (Flexibility Day/Evening Shift)     Our superstar candidate: - Passionate about providing high quality services to children and their families in need of care coordination - A lifelong learner, continuously developing their administrative, managerial, and clinical skills - Dedicated to modeling strength-based, youth development, and trauma-informed practice with staff and participants - Committed to providing high quality supervision with a coaching and growth mindset - Focused on developing all levels of staff - Strong focus on performance management to ensure program regularly exceeds expectations - Excellent strategic thinker with a growth mindset - Holds self and others to high standards - Possesses cultural humility and a commitment to the Good Shepherd Services mission, vision, and values Major Duties:    - Leads the growth and development of the Mobile Street Outreach Team with Good Shepherd Services - Provides weekly individual and group supervision to all direct reports. (Onsite and/or in field) - Provides support; supervision and on call support to overnight staff as needed. - Provides appropriate coaching, staff development and trainings for continuous learning and development for all staff - Pro-actively addresses challenges with participants, staff and colleagues. - Works closely with supervisor to address program strengths and improvement opportunities. - Meets regularly with supervisor and other divisional program leaders for ongoing support and learning - Develops and attends trainings related to street outreach and working with at risk youth and young adults as needed. - Intentional and continuous collaboration with GSS support departments to deepen the coordination of services for successful outcomes. - Cultivates relationships with external programs and partners for effective collaboration. - Recruits, hires, and ensures appropriate onboarding for all levels of staff. - Attends regularly scheduled monthly, bi-weekly, and other scheduled meetings with funders. - Conducts monthly staff meetings & attends all required internal meetings. - Ensures departmental compliance with all regulatory mandates. - Frequent monitoring of database system for appropriate case load ratios and service compliance - Represents agency at external meetings. - Ensures authentic youth and young adult feedback and collaboration is embedded throughout the project - Ensures harm reduction-based services are provided at all levels of the program   Minimum Qualifications:  - Valid NYS Driver’s License Required - Bachelor’s degree Required - Masters Level Candidate Highly Encouraged to Apply - Five years’ experience working with youth/young adults who are homeless or at risk of homelessness; including supervisory and administrative experience required - Familiarity with DYCD, and HUD regulations highly preferred. - Experience providing Harm Reduction based services highly preferred - Understanding of the impact of trauma on youth and families. - Experience working with diverse communities and familiarity with issues affecting individuals based upon race, class, ethnicity, sexual orientation, gender expression, etc. - Ability to travel to different sites NYC and surrounding boroughs (Ability to use public transportation if necessary). - Must have excellent verbal and written communication skills; - Ability to work flexible hours, including evenings and weekends.
Location : Name Chelsea Foyer
Job Locations US-NY-Manhattan
As a member of a multidisciplinary team, the responsibility of the Independent Living Counselor is to provide a safe and secure environment and dynamic life skills programming for the Chelsea Foyer residents.  The Chelsea Foyer is an innovative 40-bed residential and vocational program for young adults who are preparing to transition into independent living once gaining job training, employment, educational and life-skills competencies.   Reports To:    Social Work Supervisor, The Chelsea Foyer Location:       202-212 West 24th Street, New York, New York 10011Hours:             Up to 18 Hours/Week; Non-Exempt  Major Duties: - Be able to work shifts by oneself as scheduled on overnights, weekends, and holidays. - While on the shift alone, be able to work through emergencies, which place the participants at risk. Such emergencies include but are not limited to fires, gas leaks, earthquakes, power loss, city wide emergencies, etc.  This work includes communicating with security, staff and residents what the emergency is and what actions need to be taken.  Evacuating all 5 residential floors (40 units total) including the shared spaces on the main floor and the cellar.  Assisting security with identifying that all participants have been evacuated to the proper emergency meeting points. - Work with security staff to ensure that only appropriate visitors remain in the residence during designated visitation hours assuring the safety of residents. - In partnership with the case manager, ensure that residents are meeting the expectations of their contract and support them as they develop life and work skills. - Ensure residents compliance with all programs policies and procedures. - Diffuse potential crisis situations and take appropriate action in resolving crises. - Regularly communicate with the Social Work Supervisor and all other Chelsea Foyer team members. - Complete a written transitional report for each shift and be actively involved in shift transition. - Effectively use and practice the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care in the department/program to create a nonviolent and trauma sensitive culture. - Promote and model the seven Sanctuary Model commitments to create a nonviolent and trauma sensitive culture. - Integrate the Sanctuary Model S.E.L.F (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment. - All other duties as specified  Qualifications:    - High School Diploma or Equivalency. Bachelor’s degree preferred plus one or more years’ experience working in a residential setting. - Must have a clear understanding of the needs of young adults experiencing homelessness and a sensitivity to ethnic and cultural differences, and an understanding of the needs of the LGBTQ community. - Must have a commitment to work from a strength based, youth and family development and trauma informed perspective. - Excellent crisis intervention, advocacy and problem-solving skills. - Must be able to communicate clearly and advocate on behalf of residents. - Must have excellent written and verbal communication skills to maintain required documentation. - Must be able to provide first aid. - Flexible hours to ensure access and availability, including weekends and evenings.  
Location : Name Residential Health Services
Job Locations US-NY-New York
Title: NURSE SUPERVISOR, HEALTH SERVICES Reports to: DIRECTOR OF NURSING Location:337 East 17th Street, New York, NY 10003 Hours: 35 hours, exempt Job Summary: The Nurse Supervisor is responsible for the daily programmatic oversight of the assigned care management unit. The supervisor works closely with the care managers to ensure the overall provision and coordination of care management services to the assigned member.   Major Duties: • Provides supervisory support to assigned Care Management Team • Supervise team of 3 full time LPN, 2 part time LPN’s, Health Service Assistant, and office manager • Provides individual and group supervision to assigned Care Managers and evaluates all supervisees on a regular and timely basis • Monitors assigned Care Managers’ work activities with children and families through team meetings and regular individual meetings • Provides direct care management services in the absence of Care Management staff • Manages, reviews, and monitors maintenance of member records to ensure both internal and external quality assurance standards and timely completion in accordance with agency, 29i and oversight entities • Provides training to new staff and on-going training to existing staff • Demonstrates strong leadership and management skills to ensure progressive, positive development of Care Management employees • Coordinates and conducts plan for audit preparation and audit execution • Collects, analyzes, and reports data in the area of supervision to assist the Director of nursing • Oversees the identification of eligible members from other agency programs and the community for program enrollment and consenting processes • Assists in locating and creating support networks in the community • Works collaboratively with all teams throughout agency programs • Completes special projects and assignments as needed or identified by the Director of nursing • Comply with completing 29i documents and regulation requirements • Other duties as assigned Qualifications: • Degree in, Nursing, plus appropriate licensure • 2-3 years of administrative, clinical, and supervisory/managerial experience • Knowledge of best practice working with children and families in health, preventive and wellness care • Bilingual a plus • Working knowledge of child welfare, developmental disabilities, mental health and/or primary healthcare fields • Experience managing teams providing case/care management • Experience using Excel and electronic health care systems to review and manage data preferred • Experience providing service coordination and information, linkages, and referrals for community-based services • Excellent accountability, writing, communication, and organizational skills • Compassion for serving children and families with special needs • Ability to travel to community-based agency offices     Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success.  At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!   General Requirements: All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.    
Location : Name Finance Department
Job Locations US-NY-New York
The Senior Contracts Analyst works under the Contract Manager to prepare and monitor contract expenditure reporting. Assist in recognizing budget spending and need for modifications.   Reports To:      Contract Manager, Finance   Location:         305 Seventh Ave., New York, NY 10001   Hours:             35 hours/week; Exempt   Major Duties: - Prepare monthly billing/expenditure reports. - Prepare monthly variance analysis to ensure proper control of billing to budget. - Assist in the preparation of annual budgets for agency government contracts. - Work with Contract Manager to recognize and prepare budget modifications as necessary. - Work with Contract Manager to recognize and prepare journal vouchers as necessary. - Enter budgets and modifications into accounting software and utilize the system to prepare billing/expenditure reports, as well as variance reports. - Maintain detailed, organized file histories for each government contract. - Support Program staff to properly manage contract spending and documentation. - Work closely with other team members (Analysts) under supervision of Contract Manager, other finance staff and other support departments to best support contract management. - Perform other related duties as assigned by Contract Manager and Assistant Director – Contracts. - Must have experience with Governmental Contracts. - Must have experience with Government programs such as DYCD, ACS, DOE, HUD, DHS and United Way. Qualifications: - Bachelor’s degree in accounting preferred or high school diploma with at least 2+ years relevant experience. - At least 1–2 years’ experience with a Social Service Agency(non-profit) preferred. - MIP or Fund Easy preferred. - Excellent computer/technical skills, particularly Microsoft Excel. - Ability to work independently and meet deadlines. - Good verbal and written communication skills. - Ability to work in a dynamic, fast-paced environment.
Location : Name FFC Foster Care Services
Job Locations US-NY-Bronx
Ensure that all of the agency’s children with the permanency goal of adoption and kingap achieve this plan as quickly as possible. Ensure that all children with the goal of adoption and kingap achieve the goal while working in conjunction with various departments within Good Shepherd Services, Family Court system, ACS and Attorneys to overcome any barriers.   Reports to:        INTAKE SUPERVISOR, FAMILY FOSTER CARE   Location:                   7 West Burnside Avenue, 3rd Floor, Bronx, New York 10453   Hours:             35 Hours/Week; Non-Exempt   Major Duties:                   - Supervise and assist with the preparation up of legal documents and necessary reports for adoption finalization. - Submit all necessary reports and documents to adoptive parent’s lawyer,  family court for adoption and Kingap finalization. - Request medical reports, putative father registry, State Central Register clearances. Work with GSS paralegal and medical department to obtain all necessary documents needed to finalize adoptions  and Kingaps.  - Attend appropriate meetings with ACS and OFCS and outside organizations. - Enter adoption activities in CNNX and EVOLV - Enter adoption and kingap activities in Connections  - Apply for adoption subsidy and medical eligibility for qualifying children. Maintain tracking and be up to date on all adoption subsidy requests. - Work with GSS medical department in an effort to obtain required documentation to finalize adoption subsidy board rates and adoption subsidies are approved on a timely basis. - Maintain updated Kingap and Adoption tracking to ensure that progress and barriers for each case is fully documented. - + Coordinate the photo listing process to ensure compliance with registration requirements ensuring that all children required to be photolisted in the OCFS Adoption Album are kept up to date. - Keep records of all children placed and all children photo listed. - Attend Adoption/ KinGap Conferences and Red Flags in order to work on the barriers in order to reach permanency.   - Write Affidavits to the courts when requested.  - Maintain constant communication with foster parents and case planning team on the status of both adoptions and KinGaps.  - Provide orientation of the Adoption Department and conduct lunch and learns/trainings to case planning staff. - Conduct field work to meet with foster/adoptive parents in order to obtain documentation needed to completed packages - Attend appointments with notary public while exam hasn’t been taken - Responsible for the completion of KinGap applications and ensuring that it is submitted to ACS on a timely manner after receiving referral from case planning team. - Obtaining all of the documentation required to submit a KinGap application. - Prepare and maintain closed adoption files and tracking - Address and refer appropriate post adoption referrals as needed - Perform other duties as assigned. Qualifications:    - BA or BSW degree required.   - Bilingual/Spanish preferred - Has a notary license or is willing to become a notary - Child Welfare experience preferred.    - Must have strong writing and communication skills.  A strong knowledge of  - Must have a commitment to work from a strength based and/or youth development perspective.
Location : Name Red Hook Family Counseling
Job Locations US-NY-Brooklyn
The Case Worker will provide intensive, strength-based preventive services to families whose children are at risk of foster placement. The  Case Worker will serve as a mentor and task supervisor to Family Workers and will be have an integral role in working with new employees.   Reports To:   SOCIAL WORK SUPERVISOR, RED HOOK FAMILY COUNSELING PROGRAM Hours:       35 Hours/Week, Non-exempt   Major Duties: - Conduct assessments of children and families referred by the Administration for Children’s Services (ACS), schools, other agencies and community-based organizations, or those who come in voluntarily seeking services. - Provide individual, family and group counseling to children and families based on a strength-based model. - Maintain a regular caseload in accordance with the program’s policies and procedures. - Provide short-term crisis intervention and concrete services including advocacy, outreach and referral for designated caseload, as well as emergencies. - Conduct home visits and escort program participants to appointments as needed. - Plan, coordinate and implement groups and social activities for children, parents and families. - Schedule, facilitate and/or participate in required conferences with families, community partners and ACS using the Family Team Conferencing (FTC) Model when indicated. - Prepare appropriate statistical reports (PROMIS), FASP recording and complete casework and group work summaries as needed. - Attend and participate in program staff meetings, as well as related agency and external training as appropriate. - Implement and integrate the principles and procedures of Solution Based Casework: assessment, family and individual level outcomes, action plans and documentation and celebration. - Actively participate in case consultation, continued SBC training and the SBC certification process. - Participate in onboarding of new staff - Participate in helping to plan and facilitate staff meetings - Attend outside meetings as a representative of the program/agency - Facilitate and/or co-facilitate trainings for staff - Participate in new initiatives and/or projects to enhance and achieve the goals of the program. Some examples might include: tracking FTC’s and FASPs; becoming a standing member on LGBTQ or TIP workgroups, etc. - Serve as a task supervisor to Family Worker on special projects - Perform other duties as assigned.   Qualities Sought: - Advocates prevention principles {empowerment, respect, service, education, and empathy}. - Ability to take on a leadership role in mentoring new employees.  - Ability to provide constructive feedback. - Works to create and support a respectful and collegial environment. - Creates, embodies and supports a learning environment. - Offers and receives feedback and suggestions in a strength-based and constructive manner. - Dedicated to being a team player and active contributor to the achievement the vision and mission of the program. - Energetic, empathic, honest, genuine, professional, creative and committed to making a difference with the families, community, program, and agency. Qualifications: - Bachelor's Degree Required in Relevant Field (Social Work; Psychology; Mental Health etc)  - Minimum of 2-3 years proven consistent experience providing case management services to Families/Youth in Need.  - Bilingual (English/Spanish) required. - Must be able to work two evenings per week until 8:30 p.m. - Excellent organizational, written, and communication skills. - Must be proficient in Microsoft Office. - Must have a commitment to work from a strength based, youth and family development perspective.
Location : Name Red Hook Family Counseling
Job Locations US-NY-Brooklyn
The Social Worker provides strength-based comprehensive services to families whose children are at risk of foster placement.   Reports To:   PROGRAM DIRECTOR, RED HOOK FAMILY COUNSELING PROGRAM   Location:     173 Conover Street, Brooklyn, NY 11231   Hours:       35 Hours/Week; Exempt   Major Duties of Social Worker Includes: - Conduct assessments of children and families referred by the Administration for Children’s Services (ACS), schools, other service providers, and those who come in voluntarily seeking services based on a strength-based model. - Provide individual, family and group counseling to children and families including home visits and escorts to appointments as needed. - Maintain a regular caseload in accordance with the program’s policies and procedures. - Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration. - Actively participate in case consultation, continued SBC training, and the SBC certification process. - Provide short-term crisis intervention and concrete services including advocacy, outreach and referral for designated caseload, as well as emergencies. - Facilitate and coordinate appropriate Improved Outcomes for Children (IOC) Family Team Conferences using approved ACS conferencing protocols - Plan, coordinate and implement groups and social activities for children, parents and families.Plan and participate in events and activities of the P.S.15 Beacon program as needed. - Prepare and maintain FASP documentation, appropriate statistical reports, and casework and group work summaries as needed. - Maintain appropriate utilization of state and city databases including Connections and PROMIS, as well as agency databases. - Participate in program and external meetings, as well as related agency trainings as appropriate. - Perform other duties as assigned.     Qualifications of Social Worker - Master’s degree in Social Work or relevant Major (Psychology; Mental Health Counselling) Required - Candidates scheduled for their LMSW highly encouraged to apply. - LMSW Candidates encouraged to apply (Clinical Supervision Provided)  - Bilingual (English/Spanish) required. - Must be able to work two evenings per week until 8:00 p.m. - Excellent organizational, written, and communication skills - Must have a commitment to work from a strength-based and family and youth development perspective
Location : Name Red Hook Family Counseling
Job Locations US-NY-Brooklyn
The Social Worker provides strength-based comprehensive services to families whose children are at risk of foster placement.   Reports To:   PROGRAM DIRECTOR, RED HOOK FAMILY COUNSELING PROGRAM   Location:     173 Conover Street, Brooklyn, NY 11231   Hours:       35 Hours/Week; Exempt   Major Duties of Social Worker Includes: - Conduct assessments of children and families referred by the Administration for Children’s Services (ACS), schools, other service providers, and those who come in voluntarily seeking services based on a strength-based model. - Provide individual, family and group counseling to children and families including home visits and escorts to appointments as needed. - Maintain a regular caseload in accordance with the program’s policies and procedures. - Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration. - Actively participate in case consultation, continued SBC training, and the SBC certification process. - Provide short-term crisis intervention and concrete services including advocacy, outreach and referral for designated caseload, as well as emergencies. - Facilitate and coordinate appropriate Improved Outcomes for Children (IOC) Family Team Conferences using approved ACS conferencing protocols - Plan, coordinate and implement groups and social activities for children, parents and families.Plan and participate in events and activities of the P.S.15 Beacon program as needed. - Prepare and maintain FASP documentation, appropriate statistical reports, and casework and group work summaries as needed. - Maintain appropriate utilization of state and city databases including Connections and PROMIS, as well as agency databases. - Participate in program and external meetings, as well as related agency trainings as appropriate. - Perform other duties as assigned.     Qualifications of Social Worker - Master’s degree in Social Work or relevant Major (Psychology; Mental Health Counselling)  Required ( - Candidates scheduled for their LMSW highly encouraged to apply. - LMSW Candidates encouraged to apply (Clinical Supervision Provided)  - Bilingual (English/Spanish) Required  - Must be able to work two evenings per week until 8:00 p.m. - Excellent organizational, written, and communication skills - Must have a commitment to work from a strength-based and family and youth development perspective      
Location : Name Good Shepherd Services
Job Locations US-NY-New York
Good Shepherd Services is seeking a dynamic, compassionate, results driven, team player who will exercise bold leadership as the Vice President for Supportive Housing and Homeless Youth Initiatives in the Youth and Family Wellbeing division.  This innovative leader will work in the contextof youth-centered workthat supports NYC’s goal ofa city without youth and young adult homelessness. The Vice President develops, leads, and manages innovative programming in two supportive housing programs,and two community-based initiativesthat aim to reduce youth homelessness. Additionally, the Vice President will serve as a member of the Youth and Family Well Being Divisional Administrative Team where they will share responsibilities for the overall strategic direction of the division consistent with Good Shepherd Services’ philosophy, policies, and COA as well as with city and state mandates in accordance with professional and governmental standards. The ideal candidate will work passionately to advance GSS’ Our Approach (trauma-informed practice, anti-racism, and youth and family development) through a resiliency-based and growth-mindset lens within the context of GSS’ mission, values, and anti-racism and equity framework.    Title:       Vice President for Supportive Housing and Homeless Youth Initiatives   Reports To: Chief Program Officer for Youth and Family Well Being   Location:      305 7th Ave, New York, NY 10001  Hours:            35 Hours/Week; Exempt    Major Duties:  - Direct supervision of the Program Directors, Sr. Program Directors along with other staff as required.   - Implementand maintain compliance of appropriate City and State regulations, as well as Good Shepherd Services mission, values and philosophy in the child welfare residential programs.   - Create and integrate the therapeutic program milieu in the supportive housing programs where an interdisciplinary approach is used to ensure high quality services to young people.  - Lead the implementation and advancement of all program models and approaches, including the Sanctuary Model and Trauma Informed Practice, Harm Reduction, Youth and Family Development, along with Mission Integration throughout the programs and work with program leadership to assure staff competency and program planning which fully support the integration of these foundational practices.  - Participate in relevant internal work groups, trainings and committees including the agencywide Leadership Group and Divisional Administrative, Leadership and Supervisors meetings.  - Develop and monitor budgets in collaboration with the Chief Program Officer and agency CFO.  - Develop and administer contracts and budgets, monitor contract compliance, and meet reporting requirement for each funding source; provide statistical and narrative reporting.  - Collaborate and partner with the Director of Facilities to ensure that the supportive housing sites comply with maintenance, safety and security standards.  - Hire, train and provide professional development to staff.  - Oversee policy issues, advocacy, public relations, program development, program audits and program evaluation.  - Work closely with other Good Shepherd Services’ management services including, but not limited to Program Evaluation and Planning, Information Technology, Government and Philanthropy, Facilities, Training, External Relations and Human Resources.  - In collaboration with Program Evaluation and Planning, oversee the quality improvement process including development and monitoring of appropriate program outcomes.  - Oversight of new program development.  - Work cooperatively with Federal, State, City and other agency stakeholders as required for improved services.  - Create and maintain collaborative relationships with DOHMH, DYCD, COC, HUD and other service providers in the community, city and state advocacy groups.  - Attend all internal/external relevant meetings and serve as liaison to OCFS, ACS, COC, YHDP, Coalition for Homeless Youth and other appropriate community and external agencies.  - Perform other duties as assigned.   Leadership Core Competencies: - Has goals for their area and a collaborative plan of action for their assigned areas of responsibility that is aligned with the division/department plan, the agency’s mission and vision and strategic plan - Has an impact data-driven strategy; uses data to understand impact and inform strategic vision and plans - Demonstrates through action the alignment with the mission, vision and core values by holding themselves and others accountable to the agency mission and vision as well as our approach (youth, family and community development, anti-racism and equity and trauma-informed) - Manages change in a strategic way that reflects an understanding of change processes and dynamics and supports staff and participants through these processes - Builds and maintains relationships with key stakeholders within programs/departments and across the agency including support areas, other program areas, agency leadership and frontline staff - Practices self-regulation and awareness, models this regularly to staff - Builds collaborative relationships by inviting collaborative, democratic decision-making in team spaces through consistent shared processes and practices Qualifications:  - Master’s degree in Social Work, LMSW Required, or other related field of study with 10 years’ experience in Residential program supervision, management and development required.  - Proven track record of strong supervisory practice, crisis management skills, and innovative program development, with attention to current trends in the social service industry.  - Ability to conduct on-site supervision in Good Shepherd Services programs, including on-call duties.  - Must possess cultural humility skills and are proficient in understanding the issues impacting the communities we partner with   - Commitment to work from an anti-racist, trauma-informed, strength-based family and youth development perspective   - Knowledge of New York State Department of Social Services and New York City Administration for Children’s Services rules and regulations helpful.  - Computer literacy required, with knowledge of Microsoft Suite.  - Excellent written and verbal communication skills required. 

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