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Location : Name IS347 Sch of Humanities – 35 Starr
Job Locations US-NY-Brooklyn
Title:                 Administrative Assistant Reports to:            Program Coordinator    Location:                        35 Starr Street, Brooklyn NY 11221    & 976 Seneca Ave, Queens 11385 Hours:                             35 hours, Exempt   Job Summary:                  The Administrative Assistant will work with Program Coordinators to maintain all administrative aspects of the 21st Century grant, as well as provide clerical support to the program staff.     Major Duties:     - Serves as the point person for the 21st Century grant. - Disseminates and collects program applications and follows up with teachers, students, and parents regarding applications. - Creates and disseminates attendance sheets to instructors/partners for attendance collection. - Work collaboratively with both coordinators and program partners on the timely collection of attendance sheets for entry. - File and maintains copies of all attendance, enrollment, and attendance forms. - Prepares and enters student data for computer entry into EZreports by compiling and sorting information. - Enters programming schedule with detailed information. - Verifies entered student and account data by reviewing, correcting, deleting, or reentering data; updating data on net system when account information is incomplete; purging files to eliminate duplication of data. - Creates and maintains 21st Century binder. - Maintains operations by following policies and procedures; reporting needed changes to Director. - Protects operations by keeping student information confidential. - Attends mandatory 21st CCLC net training(s). - Follows up with absent students’ families via telephone correspondence. - Maintains 21st CCLC call log for absent students. - Perform clerical tasks including creation and maintenance of filing systems, Scanning , photocopying and data entry. - Assist with programmatic special events. - All other duties as assigned.      Qualifications: - Must have at least a high school diploma and a minimum of one year office experience. - Must have good organizational, verbal and written communication skills. - Must have knowledge of MS Office Suite (MS Word, Excel, Access, Outlook and MS Exchange) - Must possess the ability to interact in a positive and courteous manner with all agency staff and various external agencies. - Must have a commitment to work from a strength based and/or youth development perspective. - Bilingual in Spanish preferred
Location : Name Youth Reception Center
Job Locations US-NY-Brooklyn
Are you looking to make a difference in a child’s life? Do you love helping people reach their full potential? Do you want to feel good about the job you are doing? If you answered yes to all these questions then we want you to join our team! We are looking for a dynamic and compassionate Residential Life Supervisor to join our team. The Residential Life Supervisor is directly responsible for the creation and maintenance of a therapeutic living environment for participants of a 10 bed female adolescent Youth Reception Center and for leading and supervising a team of Youth Development Counselors.    Reports to:   PROGRAM DIRECTOR   Location:    479 Jersey Avenue, Brooklyn, New York 11207   Hours:      40 Hours/Week; Exempt   Major Duties:  - Responsible for the day-to day functioning of the program, including oversight of daily schedules, staffing coverage, and activities to foster a safe, secure, therapeutic environment. - Responsible to coordinate admissions, after hour admissions (if applicable) and communications with ACS/OPS and Children’s Center. - Work closely with Residential Life Coordinator and Program Director regarding oversight of program. - Participate in weekly program update with Program Director, Social Services and Health Services staff. - Attend all mandatory program and agency meetings. - On call/triage in response to crisis and scheduling if needed. - Supervise and provide on the job training for Residential Life staff. - Monitor staff performance and communicate training needs to Training Department - Implement established policies relevant to problem solving techniques. - Lead the implementation of the Sanctuary Model of trauma-informed practice within the department/program.  - Encourage and advance the use of the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care in the department/program to create a non-violent and trauma-sensitive culture. - Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture. - Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment.  - Utilize Sanctuary Model principals in the supervisory practice.  - Perform other duties as assigned.   Qualifications: - High School Diploma with 5 years working with adolescent youth - Associate’s or Bachelor’s Degree preferred with 3 years working with adolescent youth. - 3 Supervisory experience preferred.   - Valid Driver’s License required  - Proven client sensibility and ability to communicate with staff on all levels. - Demonstrated competence in verbal, written, organizational, and prioritization skills. - Must have a commitment to work from a strength-based, youth and family development and trauma-informed perspective. - Capability to transition easily between working independently with a high degree of self-initiative and contributing as part of a team. - Participate in creating a safe and therapeutic milieu. - Effective in conflict resolution and crisis intervention techniques and practices. - Must be able to successfully complete state mandated crisis intervention training, and perform physical restraint of a resident. - Must be able to successfully complete state mandated medication administration training.  - Must be flexible to work during hours supervisees work (some evening, overnight and weekend and holiday hours). - Must have a commitment to work from a strength-based, youth and family development and trauma-informed perspective. - Bilingual – Spanish preferred
Location : Name West Brooklyn Community High School
Job Locations US-NY-Brooklyn
Title:         Program Director, West Brooklyn Community High School Reports to:   Sr.Vice President, Transfer High Schools Location:    1053 41st St, Brooklyn NY Hours:       35 Hours/Week; Exempt   Job Summary: The Director oversees the 12-month West Brooklyn Community High School (WBCHS) in partnership with the Department of Education (DOE) to promote the education and leadership goals of the students through the comprehensive services provided. WBCHS is committed to providing students with a quality academic experience that prepares them for post-secondary education, meaningful employment, healthy personal and family relationships, and participation in the life of their communities.  The school focuses its attention on students who are considered over-age and under-credited.    Major Duties:  - Jointly lead and iteratively develop a dynamic model of partnership school with the DOE Principal  - Collaborate with the DOE leadership team to create a cohesive team culture, where CBO and DOE staff work together to create a positive learning culture in the school  - Collaborate with the DOE Principal to set and refine school vision and mission and to set broad policies and goals for BFHS  - Assess attendance data in partnership with DOE leadership, identify challenges and create interventions to address attendance concerns  - Maintain and, where needed, create systems and structures in collaboration with DOE that support the day to day operation of WBCHS  - Plan, co-facilitate and attend staff retreats, full staff meetings and team meetings with appropriate parties  - Collaborate with DOE leadership on the in-take process to ensure projected enrollment targets are met, including supervising and debriefing of Coach led meetings with prospective students  - Collaborate with DOE leadership team to plan and schedule daily activities  - Work in collaboration with parent coordinator to support families  - Supervise WBCHS GSS staff, including internship coordinator, college access counselor, and advocate counselrs on a weekly basis  - Oversee the hiring process for GSS staff at WBCHS  - Provide staff with training and supervision in: social emotional learning, the principles of youth development, trauma informed practice, the skills of solution-focused counseling and advocacy strategies needed for school-based work  - Oversee social emotional work with coaches and school stakeholders to support students and families  - Supervise, plan and participate in interventions as needed to support students and families; proactively lead interventions during crisis situations  - Create and maintain partnerships with external organizations in support of students’ success  - Create and maintain contracts, monitor compliance, and meet reporting requirements for program-funding sources  - Prepare and monitor program budget in conjunction with the GSS Finance and Development Departments  - Document program models for sharing with internal and external partners  - Oversee the use of Salesforce database and the routine use of data for oversight and decision making in support of student achievement  - Work with partnership school division leadership to establish comprehensive professional development and articulation plan  - Participate in agency work groups as needed  - Attend community development and contract agency meetings  - Perform other duties as assigned   Qualifications:    - Bilingual (Spanish/English) Required. - Master’s degree in social work preferred  - Strong leadership skills and 5 years supervisory experience required  - Extensive experience working with youth and families in a high school setting or youth development framework required.  - Ability to motivate, excite, inspire and educate  - Proficiency using technological tools including Google Docs and Google Sheets for data tracking/evaluation, communication, and collaboration  - Exceptional oral and written communication skills  - Demonstrated organizational and prioritization skills  - Ability to clearly articulate a vision and influence key stakeholders  - Excellent group work skills and knowledge of group work process  - Proven track record of managing a team toward ambitious, measurable results  - Demonstrated ability to develop and implement new protocols and procedures  - Capacity to simultaneously work on multiple tasks and projects, transitioning easily between working independently and contributing as part of a team  - Detail oriented  - Driver’s license preferred   - Must have an understanding of DOE protocols and an ability to work in partnership with DOE principal and stakeholders  - Ability to work late hours, and occasional weekends and overnight retreats 
Location : Name Red Hook Comm Center/Beacon-PS15
Job Locations US-NY-Brooklyn
Title:  Assistant Program Director, Red Hook Community Center Beacon @ PS 15 Reports To: Program Director Location: 71 Sullivan Street, Brooklyn, New York 11231 Hours: 35 Hours/Week; Non - Exempt   Job Summary:   Under the supervision of the Program Director, the Assistant Program Director is responsible for the day to day management of the community center programs and for the coordination of after school program activities at the center.  He or she will ensure the implementation of all contracted activities and school requirements for space use.  In partnership with the Director and Assistant Director of Evening and Saturday programming, the Assistant Director of After School is responsible for ensuring a continuum of services and youth development programming for families and youth of Red Hook.   Major Duties:                      - Assist in the planning and coordination of after school programs. - Responsible for the coordination and day to day management of the summer camp program. - Coordination and monitoring of activities offered at the center by other programs, including activities of other Good Shepherd Services Programs as well as other community events and programs. - Supervision of all part time group leaders, assistant group leaders/interns and leaders in training. - Group supervision of leadership groups: Pathfinders and Challengers - Providing on-site crisis intervention when the program is in operation. - Develop weekly schedules and ensure daily staff coverage including vacation programming for mid-winter break, spring break and various holidays. - Responsibility for ensuring the smooth operation of the program within the building including responding to specific maintenance and security concerns. - Responsible to monitor and inventory the use of equipment and supplies to ensure the equipment is repaired when necessary and that adequate supplies are maintained. - Attend agency wide trainings and meetings - Facilitate program activities and special events - Develop and implement staff trainings and assist in the facilitation of ongoing staff meetings - In consultation with Director, participate in hiring of staff - Oversee ongoing work with DYCD, DOE and other appropriate public agencies to meet contractual mandates, and to implement the goals of the Center. - Coordinate collection & summary of statistical information and entering data into DYCD Connect database. - Assist with the covering of evening and weekend program as needed. - Perform other duties as assigned by Supervisor.   Qualifications: - Bachelor’s degree strongly preferred, plus 2 years of supervisory experience, including working with children under the age of 13 in an after school program. Will consider a candidate without a BA degree, if h/she has an Associate's degree (or comparable college credits) in a related field, extensive experience working in after school programs, as well as experience around supervising afterschool groups. - Prior supervisory experience required. Supervisory experience in a youth program highly preferred. - Exceptional communication and organization skills required. - Knowledge of Microsoft Word, PowerPoint, Publisher, Outlook and Excel. - Must have a commitment to work from a strength based and/or youth development perspective.  
Location : Name Human Resources Department
Job Locations US-NY-New York
The Vice President of HR will collaborate with the Chief Human Resources Officer (CHRO) for both setting the strategic direction for and managing the core centralized services associated with the Human Resources Department. These services include, employee relations and risk management, performance management; talent acquisition (internal and external recruitment); compensation (pay determination & administration); on-boarding; compliance; payroll; employee benefits and worker’s compensation; human resource information systems (HRIS) & management reporting; leadership development and staff development.    Reports To:     Chief Human Resources Officer   Location:       305 7th Ave N.Y., N.Y. 10001   Hours:            35 Hours/Week; Exempt   Major Duties: - Directly supervise HR leadership on the Recruitment & Payroll/Benefits teams. - In collaboration with the CHRO, ensure that the agency’s human resources policies, procedures and practices create a safe, consistent, equitable and inclusive work environment, while complying with US, NYS & NYC employment law, and regulatory mandates. - Support, maintain, integrate, and advance all HR technologies: iCIMS’ Applicant Tracking & On-Boarding; ADP’s E-Time, Workforce Now (WFN) and benefit carrier connections; FileBound’s Electronic Records Management. - Oversee performance and development process, aiding both staff and supervisors to ensure agency and individual professional development objectives are being met. - Develop and oversee compensation policies and pay practices. Provide determinations and recommendations for hiring salaries and promotional increase decisions. This would include quarterly and annual reviews / audits to ensure internal equity and to avoid any adverse impact. - Oversee and take a lead role in conducting annual review of employee benefits and healthcare plans. - Assist with the creation of a formal Succession Planning process that will provide the agency with a 5-year view of talent readiness for key positions and leadership roles, and a process for the Executive Team to identify and discuss talent and calibrate talent-selection decisions. - Collaborate, design and operationalize a formal Performance Management & Rewards system that includes 360-style performance reviews. Ensure seamless integration with Career Mapping and Succession Planning. Train Human Resources and other key stakeholders on the new process and technologies and ensure staff at all levels of the organization adopt both. - Develop an annual Staff Engagement & Retention Survey that helps HR track organization performance against benchmarks and best practices. - Collaborate with the Learning & Development and Mission & Culture subfunctions, as well as Leadership Development, to create and implement an agency-wide onboarding framework and programming. - Develop and maintain the agency’s Offboarding & Outplacement Services, including Exit Surveys, Exit Interviews, and Career Transition support where appropriate. - Ensure that GSS recruiting, and retention practices consistently attract a diverse and highly qualified work force. - Set strategic objectives for talent acquisition function. Collaborate with programs and support departments to develop and implement initiatives that support the agency’s overall and specific DEI, recruitment, succession planning, promotion and retention goals. - In collaboration with CHRO and HR Manager, oversee employee relation matters in accordance with agency policy including overseeing and conducting investigations. - Oversee annual staff survey process, staff events, work groups, agency events. - Manage and update agency’s “Employee Handbook” as new policies are developed, and laws enacted. (Distribute to employees on an annual basis.) - Serve as the liaison to the Payroll Department. Monitor flow of documents to and from the Payroll Department to ensure that transactions are complete and accurate. - Directly manage all employee benefits which include medical and retirement benefits. Work with vendors to analyze utilization trends, participate in negotiations and renewal processes.  Identify and implement new benefits programs aligned to GSS benefits strategy and goals.  - Collaborate with directors on salary administration. - Manage partnerships with external vendors (ADP, iCIMS, JobTarget, InStream) and identify new technologies to leverage applicant tracking system capabilities. - Produce quarterly recruiting metrics such as time-to-fill, cost-per-hire, recruitment funnel effectiveness, and sourcing channel effectiveness to quickly identify and solve pain points within the candidate funnel. - Oversee human resources information systems (HRIS), ensuring that system integrity and security are maintained. Assess relevance of upgrades, additional features, customizations, and alternative products to address organizational needs. - Perform other duties as assigned. Leadership Core Competencies: - Has goals for their area and a collaborative plan of action for their assigned areas of responsibility that is aligned with the division/department plan, the agency’s mission and vision and strategic plan - Has an impact data-driven strategy; uses data to understand impact and inform strategic vision and plans - Demonstrates through action the alignment with the mission, vision and core values by holding themselves and others accountable to the agency mission and vision as well as our approach (youth, family and community development, anti-racism and equity and trauma-informed) - Manages change in a strategic way that reflects an understanding of change processes and dynamics and supports staff and participants through these processes - Builds and maintains relationships with key stakeholders within programs/departments and across the agency including support areas, other program areas, agency leadership and frontline staff - Practices self-regulation and awareness, models this regularly to staff - Builds collaborative relationships by inviting collaborative, democratic decision-making in team spaces through consistent shared processes and practices Qualifications:   - Bachelor’s degree (Master’s preferred) in Business, Human Resources or related field - 8-10 years of progressive experience (as a manager or HR practitioner) in HR processes and policies such as talent acquisition and change initiatives, diversity, performance management, recruitment, etc., with a minimum of 3 years directly managing a talent acquisition function - 3-5 years of hands-on experience with HR systems (ADP Workforce Now and iCIMS preferred) - Ability to navigate through change and ambiguity, all while staying focused to get critical items resolved and goals achieved - Extensive experience designing, assessing, deploying, and optimizing talent sourcing campaigns and initiatives - Constant curiosity and interest in keeping up with recruiting trends and best practices - Exceptional Project Management skill set with experience managing multiple projects with great success - Communicative, great teammate with outstanding interpersonal skills and sense of humor - Self-motivated and assertive; ability to seek answers and drive results - Extraordinary attention to detail and follow-through in an environment with changing/conflicting priorities - Proficient with Microsoft Office 365 (Outlook, PowerPoint, Word, OneNote) with advanced proficiency in Excel (PivotTables, VLOOKUP, VBA) - Nonprofit sector experience and program knowledge preferred
Location : Name Residential Health Services
Job Locations US-NY-New York
Title: NURSE SUPERVISOR, HEALTH SERVICES Reports to: DIRECTOR OF NURSING Location:337 East 17th Street, New York, NY 10003 Hours: 35 hours, exempt Job Summary: The Nurse Supervisor is responsible for the daily programmatic oversight of the assigned care management unit. The supervisor works closely with the care managers to ensure the overall provision and coordination of care management services to the assigned member.   Major Duties: • Provides supervisory support to assigned Care Management Team • Supervise team of 3 full time LPN, 2 part time LPN’s, Health Service Assistant, and office manager • Provides individual and group supervision to assigned Care Managers and evaluates all supervisees on a regular and timely basis • Monitors assigned Care Managers’ work activities with children and families through team meetings and regular individual meetings • Provides direct care management services in the absence of Care Management staff • Manages, reviews, and monitors maintenance of member records to ensure both internal and external quality assurance standards and timely completion in accordance with agency, 29i and oversight entities • Provides training to new staff and on-going training to existing staff • Demonstrates strong leadership and management skills to ensure progressive, positive development of Care Management employees • Coordinates and conducts plan for audit preparation and audit execution • Collects, analyzes, and reports data in the area of supervision to assist the Director of nursing • Oversees the identification of eligible members from other agency programs and the community for program enrollment and consenting processes • Assists in locating and creating support networks in the community • Works collaboratively with all teams throughout agency programs • Completes special projects and assignments as needed or identified by the Director of nursing • Comply with completing 29i documents and regulation requirements • Other duties as assigned Qualifications: • Degree in, Nursing, plus appropriate licensure • 2-3 years of administrative, clinical, and supervisory/managerial experience • Knowledge of best practice working with children and families in health, preventive and wellness care • Bilingual a plus • Working knowledge of child welfare, developmental disabilities, mental health and/or primary healthcare fields • Experience managing teams providing case/care management • Experience using Excel and electronic health care systems to review and manage data preferred • Experience providing service coordination and information, linkages, and referrals for community-based services • Excellent accountability, writing, communication, and organizational skills • Compassion for serving children and families with special needs • Ability to travel to community-based agency offices     Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success.  At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!   General Requirements: All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.    
Location : Name Good Work
Job Locations US-NY-Bronx
Title:           Success Coach: Entrpreneurship Business Development Institute (EBDI) Reports to:      EBDI Program Coordinator Location:            305 7th Avenue/ Various locations Hours:          35 Hours/Week; Non-Exempt Job Summary:   Do you have an entrepreneurial spirit?  Have you run your own business, worked a “gig” or a “side-hustle”, or participated in entrepreneurship training? Have you dreamed of using your skills and knowledge to positively impact the lives of others?  Do you have a passion for mentoring and working with young adults?  Does the idea of helping young people realize their entrepreneurial dreams inspire you?  Then this just might just be your dream job! Operating within the Education/Vocation Division; and reporting to the Program Coordinator, EBDI; the Success Coach is responsible for supporting program participants, and assisting the Program Coordinator in all aspects of administering EBDI.  This initiative provides hands-on instruction in developing and launching a small business, while simultaneously assisting participants in developing their own business plans.  EBDI serves young adults in, and aging out of, foster care; as well as residents of Good Shepherd Services’ (GSS’) supportive housing programs, the Chelsea Foyer and the McLaughlin East Harlem Residence (MEHR).  The Coach works with the Program Coordinator in all aspects of this initiative.  Prior to the start of each program cycle, the Success Coach recruits and enrolls young adults interested in entrepreneurship.  During the program cycle, the Success Coach co-facilitates workshops and other program activities.  In addition, the Coach conducts weekly one-on-one sessions with each program participant to assist in the development of individual business plans.  The Coach also continues to work with program graduates in a follow-up capacity, providing support and guidance as they implement their business plans.  The Coach is responsible for providing administrative support, including ongoing data entry, tracking program expenses, and processing stipend payments for participants.    Major Duties: - Support all activities related to EBDI, with fidelity to our program model and in compliance with contractual obligations; - Recruit participants from GSS’s Foster Care and Transitional Housing programs; conduct information sessions, enrollment processes, and program orientations; - Co-facilitate entrepreneurship and business development training as needed; including supporting sessions involving guest speakers; - Provide professional guidance to participants, along with coaching to resolve conflict and barriers; - Conduct weekly one-on-one sessions with participants, at various sites in the Bronx and Manhattan, to ensure that they are actively applying program lessons to the development of their own business plans; - Assist in program administration including purchasing, maintaining petty cash account and MetroCard distribution; tracking program expenses; - Utilize data systems to record and report on participant attendance, activities, and progress; and to generate program-related stipends; - Engage in on-going program development to ensure the highest quality of service delivery; - Accompany youth to /external events when appropriate; - Maintain contact with alumni, providing follow-up support and assistance for those receiving seed money in the implementation of their business plans; - Use Trauma-Informed Practices and Restorative Practices to build community and resolve conflict; - Other duties as assigned.   Qualifications: - Entrepreneurial experience preferred; - Associates degree preferred; - Experience leading workshops preferred; - Minimum 1 year experience working with young adults having a history of Foster Care; and/or with out-of-school-out-of-work youth required; - Ability to utilize data systems and/or spreadsheets to track spending and outcomes required; - Familiarity with Trauma-Informed Practices, Motivational Interviewing, and Restorative Practices preferred;. - Commitment to learning and growth; - Resourceful team player who also works well independently; - Commitment to young people and operating from a strength-based, developmental perspective.
Location : Name Learning and Development
Job Locations US-NY-Manhattan
Title:                                AssistantDirector of Leadership Development Reports to:                      Chief Anti-Racism & Equity Officer Department:           Anti-Racism & Equity (ARE) Location:                         Hybrid Hours:                               35 hours per week, exempt Salary:                $88,000 – $98,000    Good Shepherd Services’Leadership Development aims to attract, retain, and strengthen anti-racist talent committed to organizational learning, healing and growth. To actualize its vision, the subfunction brings an anti-racist lens to the design and delivery of leadership and talent solutions.   The Assistant Director of Leadership Development is responsible for helping to 1) develop the current and next generation of leaders at the agency, and 2) in collaboration with our Learning & Development subfunction, position us to be a leader in nonprofit professional development. Below are the core functions of the Director of Leadership Development, as well as additional expectations to be successful in the role.   Leadership Development - Leadership Assessment: Function as an in-house expert on key leadership assessment tools (e.g., 360s, DISC, Workplace Big 5, Learning Styles, FIRO-B, Change Style Indicator). - Competency Design: Develop a GSS philosophy, framework, and set of competencies for leadership and management that align with Career Maps, Performance Management and Succession Planning. - Leadership Coaching: Help leaders develop a coaching orientation to their people-management practice. Provide direct Executive Coaching and Career Coaching when appropriate. - Curriculum Design & Delivery: Design, launch and develop learning curricula for staff at various levels of the organization. - Program Management: Manage and develop the Jean Goldberg Thomases Leadership (JGTL) Institute, and the three levels of Supervisory Certificate Programs. Design new leadership programming including mentoring, job coaching and communities of practice. - Training & Facilitation: Deliver virtual and in-person full-, half-day, and partial-day training and facilitate workshops for supervisors, emerging leaders and senior leaders. - Evaluation: Conduct training and workshop evaluations and make recommendations for improvements. Evaluate leadership development program effectiveness relative to desired individual and agency-wide outcomes. Talent Planning & Management - Talent Strategy: Deliver solutions and manage an anti-racist talent pipeline to 1) drive the agency’s Talent Strategy, 2) identify key staff and cultivate a pool of high-potential talent, 3) ensure talent readiness for all leadership and key roles, and 4) close leadership succession plan gaps as necessary. - Career Mapping: Design and implement a cross-functional Career Map Framework that integrates with the agency’s Performance Management & Rewards system, supports its Talent Strategy, and shores up the leadership succession pipeline.\ Talent Planning and Management in Partnership with HR: - Succession Planning: Design and lead a formal Succession Planning process that will provide the agency with a 5-year view of talent readiness for key positions and leadership roles, and a process for the Executive Team to identify and discuss talent and calibrate talent-selection decisions. - Performance Management & Rewards: Design and operationalize a formal Performance Management & Rewards system that includes 360-style performance reviews. Ensure seamless integration with Career Mapping and Succession Planning. Train Human Resources and other key stakeholders on the new process and technologies and ensure staff at all levels of the organization adopt both. - Staff Satisfaction Surveys: Develop an annual Staff Engagement & Retention Survey that helps HR track organization performance against benchmarks and best practices. - Onboarding: Collaborate with the Learning & Development and Mission & Culture subfunctions, as well as HR, to create and implement an agency-wide onboarding framework and programming. - Offboarding: Develop and maintain the agency’s Offboarding & Outplacement Services, including Exit Surveys, Exit Interviews, and Career Transition support where appropriate.   Additional Expectations: Strategic Planning - Vision & Strategy: Develop and drive the Organization & Leadership Development vision and strategy. - Strategic Alignment: Align sub-functional goals to the agency strategic plan.   Project Management - Project Planning: Create detailed, cross-functional project plans and lead the coordination of people and resources to manage work streams and complete related tasks on time and within budget. - Organization Effectiveness & Continuous Improvement: Monitor and communicate project and deadline dependencies. Conduct after-action reviews and make recommendations for process efficiency and improved resourcing when necessary. Strategic Communications - Communications Planning & Management: Draft communications plans and manage points of accountability to ensure timely content delivery, reviews and approvals. - Copywriting & Copyediting: Write, design and distribute collateral material for the subfunction. Write and edit talking points, meeting PPT decks and pre-reads, surveys, board reports, donor updates, instruction guides, promo copy, video scripts, website content, and social media posts. - Recruitment: Lead recruitment for leadership programming and foster program alumni networks. - Social Media Management & Awareness: Plan and launch awareness campaigns. In collaboration with GSS Communications and HR, help promote Organization & Leadership Development and Anti-Racism & Equity on social media. Share information and stories about how the subfunction and department drive equity across the organization. - Video Production: Help shoot and edit videos for Organization & Leadership Development efforts. Strategic Program Design & Development - Advising: Serve as a thought-partner to the Assistant Executive Director of Anti-Racism and Equity on all matters related to organization and leadership development and management solutions that have an anti-racism and equity lens. - Vendor Management: Source and manage relationships with vendors, including contracting, drafting statements of work, processing invoices, delivering orientation training, and conducting debriefs. - Research & Development: Continue to grow the research and development component of the JGTL Institute and other programs by sharing leadership-related resources. Create innovative approaches to talent development, looking beyond conventional wisdom to create real change. Stakeholder Engagement & Management  - Strategic Partnerships: Develop partnerships with top organizations in the leadership and management space. Connect GSS leaders with other key leadership communities within NYC. - Focus Grouping: Lead stakeholder focus groups and lunch-and-learns for insights and feedback. - Event Planning: Organize, manage, promote, and host Organization & Leadership Development events, including an annual leadership forum for all leaders across the agency. Outreach - Advocacy: Assist ARE to mobilize stakeholders and engage with policy makers and industry leaders to advance policies that can expand funding for ARE and its DEI Institute and improve equity and access for under-served and under-represented groups. - Fundraising & Development: Support donor outreach, appeals and engagement efforts, as well as fundraising campaigns and events, and grant writing. Collaborate with Government Contracts & External Relations to secure funding for the JGTL Institute. - Community Engagement: Assist with online and offline community and corporate engagement efforts, as well as engagement with social and racial justice professionals across sectors. This may include organizing corporate info-sessions, participating in career fairs, live-streaming events on social media, and marketing to ensure professionals participate in campaigns and events.  The Assistant Director of Leadership Development understands the need to work on additional projects as organizational priorities emerge and is willing to do so.   As a superstar candidate, you are: - a leader who sees the bigger picture and gets to the heart of the matter - a strategist who connects efforts to measurable outcomes - a practitioner who works from a strength-based and trauma-informed perspective - a coach who aims to ensure there is “a leader in every chair” - a dynamic communicator who builds lasting partnerships and high-functioning teams - culturally competent, emotionally intelligent, and have strong interpersonal skills  - highly flexible, can course-correct, take risks, and enthusiastically embrace change - passionate about our mission and values; social justice; anti-racism; diversity, equity and inclusion; and community-building - asks insightful questions  Qualifications: - Knowledge of adult learning styles such as participative training design, group dynamics, interactive learning methods, and quality improvement processes - Well-versed in leadership and management theories, frameworks, and assessment tools - Experience in social services strongly preferred  - Experience with learning management systems preferred  - Experience as an Executive Coaching preferred
Location : Name Government and External Relations
Job Locations US-NY-New York
Title: Government Contracts Assistant Reports to: GOVERNMENTCONTRACT IMPLEMENTATION MANAGER Location: 305 7th Ave, 9th Floor, New York, NY 10001 Hours: 35 Hours/Week; Non-Exempt Job Summary: The Government Contracts Assistant will support the Government Contracts Implementation Team which is responsible for managing all agency government contracts. Major Duties: Contract Development & Management - Prepare, process, manage and submit all procurement documents for existing government grants/contracts, and those pending renewal or amendment, including subcontracts - Distribute contract documents to appropriate agency staff to ensure timely delivery of critical contract/program information - Maintain and update all internal tracking charts on an ongoing basis - Collect, track, and maintain data and back-up information from programs needed for fiscal invoicing and program reports - Assist in the development and submission of workscopes, reports and documents for government funders - Collaborate with program and support staff to ensure timely submission of documents and reports - Assist Contract Managers in various licensing and certification processes - Maintain city, state and federal government systems to ensure compliance and up to date information to in order for the agency to contract with government partners - Enter necessary data into agency database such as Salesforce; run necessary reports on data collected - Communicate with funders and departments across the agency for program and contract implementation Office Management/Administrative Support - Provide office management/administrative support such as photocopying, scanning/saving electronic files, mail merges, ordering supplies, providing once-a-week phone reception for the agency, etc. - Manage department’s hard, cyber files and database - Draft and prepare letter correspondence - Sort, distribute and follow up on incoming department mail - Schedule and prepare documents, and participate in site visits, audits and meetings as requested - Attend and scribe meeting notes as needed  Report Management - Manage government contracts reporting schedule; set report reminders; send regular reminders to program, fiscal and evaluation staff and follow up as needed to meet deadlines - Collect reports in a timely manner; assist in editing reports and clarifying information - Submit reports to government funders and act as liaison to all GSS internal departments - Manage back-up documentation for reporting process Qualifications: - BA degree preferred - One-year related experience and familiarity with office systems and procedures required - Proficient in Microsoft Office Suite required - Must be self-motivated, detail and deadline oriented with superb follow-up and prioritization skills - Must demonstrate ability to perform in a busy work environment during high volume periods - Must demonstrate professional writing skills - Proven ability to communicate with staff at all levels - Must have a commitment to work from a strength based and/or youth development perspective - Must be able to work independently and in as a team - Must possess the ability to build collaborative relationships across teams, departments, and external stakeholders - Valid New York State Public Notary license a plus - The ideal candidate is someone who thrives on creating effective and efficient systems to support a busy team that supports human service programs across the city
Location : Name Belmont Family Service Center
Job Locations US-NY-Bronx
The Belmont Family Service Center is a family support prevention program for families facing challenges which can impact the ability to parent their children. This program uses the Solution-Based Casework model of practice to provide comprehensive services for families.   Reports To:       Supervisor   Location:        685 East 187th St. Bronx, NY 10458   Hours:           35 hours, (Exempt)   Our superstar Social Worker/Case Planner- - Passionate about providing high quality services to families in child welfare within Community Districts 3, 6 & 10 in the Bronx. - A lifetime learner, continuously developing your clinical skills - Dedicated to modeling strength-based, trauma-informed practice with families and colleagues. - Committed to the Good Shepherd Services mission, vision and values, and possesses cultural humility.   Major Duties: Direct Work with Families - Provide home-based and on-site individual, family, and group counseling, as well as short-term crisis intervention, including advocacy and outreach for designated caseload of twelve (12) families. - Engage families immediately upon referral, at times participating in Administration for Children’s Services (ACS) Child Safety Conferences. - Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration. - Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry. - Conduct screenings and assessments for substance use, mental illness, and child safety and well-being, including assessing caregiver capacity, home environment and conditions, discipline methods, etc. - Integrate the practices of SBC into every counseling session. - Ensure every child has been seen and properly assessed every month. - Provide appropriate casework contacts to meet the needs of the families; minimally twice a month. - Represent participant needs, concerns, and perspectives at all required ACS and GSS meetings and trainings.   Administrative and Advocacy Role - Collaborate closely with ACS, service providers, schools, medical and mental health clinics, and other resources serving family members. - Provide consultation to and collaborate with Family Workers as needed to ensure high quality services to families. - Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety decisions. - Attend and participate in Family Court hearings for families involved with ACS FSU. - Facilitate referrals to alcohol and substance abuse treatment facilities, mental health treatment providers, and other service providers, including escorts to appointments as needed. - Participate in case consultation, continued SBC training, and the SBC certification process. - Prepare and maintain FASP documentation, monthly statistical reports, and case work notes in adherence with agency policy. - Provide Court reports as needed to inform as to families’ progress or lack of progress in achieving outcomes. - Maintain appropriate utilization of state and city databases including PROMIS and Connections, as well as other agency databases as needed.   Qualifications: - MSW or related Master’s degree required (Mental Health Counseling or Art Therapy degrees considered) - Child welfare experience preferred - Bilingual - English/Spanish preferred - Must have strong organizational, interpersonal, and counseling skills - Must be able to work at least 2 evenings per week to accommodate working families’ schedules - Must have strong inquiry skills and ability to seek and share internal and external best practices - Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective - SBC trained and/or SBC certified a plus  
Location : Name Finance Department
Job Locations US-NY-New York
The Senior Contracts Analyst works under the Contract Manager to prepare and monitor contract expenditure reporting. Assist in recognizing budget spending and need for modifications.   Reports To:      Contract Manager, Finance   Location:         305 Seventh Ave., New York, NY 10001   Hours:             35 hours/week; Exempt   Major Duties: - Prepare monthly billing/expenditure reports. - Prepare monthly variance analysis to ensure proper control of billing to budget. - Assist in the preparation of annual budgets for agency government contracts. - Work with Contract Manager to recognize and prepare budget modifications as necessary. - Work with Contract Manager to recognize and prepare journal vouchers as necessary. - Enter budgets and modifications into accounting software and utilize the system to prepare billing/expenditure reports, as well as variance reports. - Maintain detailed, organized file histories for each government contract. - Support Program staff to properly manage contract spending and documentation. - Work closely with other team members (Analysts) under supervision of Contract Manager, other finance staff and other support departments to best support contract management. - Perform other related duties as assigned by Contract Manager and Assistant Director – Contracts. - Must have experience with Governmental Contracts. - Must have experience with Government programs such as DYCD, ACS, DOE, HUD, DHS and United Way. Qualifications: - Bachelor’s degree in accounting preferred or high school diploma with at least 2+ years relevant experience. - At least 1–2 years’ experience with a Social Service Agency(non-profit) preferred. - MIP or Fund Easy preferred. - Excellent computer/technical skills, particularly Microsoft Excel. - Ability to work independently and meet deadlines. - Good verbal and written communication skills. - Ability to work in a dynamic, fast-paced environment.
Location : Name Euphrasian Residence
Job Locations US-NY-Manhattan
We are looking for a dynamic and compassionate Youth Development Counselors to work in our Residential Programs. In this role you will take a caring, personal approach to meeting youth’s basic needs while providing physical and emotional safety.    Reports to: RESIDENTIAL LIFE SUPERVISOR, EUPHRASIAN RESIDENCES   Location: 337 E. 17th Street, New York, NY 10003   Hours: 40 Hours/Week; Non-Exempt (Overnight Shift)   Some of the primary responsibilities of this role include: providing direct supervision and being accountable for the whereabouts of residents at all times, manage residents' behavior & maintain order, implement daily living routines, schedules & procedures provide individual and group counseling for residents and, when appropriate, work with residents' families.  To take on these responsibilities you will need a High School Diploma/GED; Associates or Bachelor’s degree preferred and a valid New York State driver’s license.   Additional Qualifications:  - Must be able to successfully complete state mandated crisis intervention training within two months of hire - Must successfully complete a pre-hire physical ability test. - Ability to perform physical restraint of youth using approved restraint procedures. - Must be capable of sustained physical exertion and have no limitations on ability to engage in necessary physical intervention activities including but not limited to: standing, twisting, turning, kneeling, and supporting a participant’s body weight.  
Location : Name Functional Family Therapy
Job Locations US-NY-Brooklyn
Reports to:         Program Director Location:          692 Blake Avenue Brooklyn, NY 11207 Hours:              35 hours, exempt   Job Summary Social Work Supervisor:   The Functional Family Therapy – Therapeutic Case Management Program (FFT-TCM) in Brooklyn is a specialized, evidence-based, borough-wide prevention program for families facing child welfare-related challenges who want to repair and improve family relationships and ensure the safety and well-being of children so that their family can safely stay together. The Social WorkSupervisor ensures that all clinical and case management services provided by the staff adhere to the FFT-TCM’s model specifications, meet or exceed expected agency standards of professionalism, and comply with Administration for Children’s Services (ACS) policies and contractual commitments. The Supervisor also carries a small caseload of families employing the FFT-TCM model.   Our superstar Supervisory candidate is: - Passionate about providing high quality services to families in child welfare - A lifetime learner, continuously developing their clinical skills and ability using the FFT-TCM model - Dedicated to modeling strength-based, trauma-informed practice with staff and families - Possesses a strength focused approach with families, colleagues, direct reports, and program and agency stakeholders - Committed to providing high quality supervision with a coaching and growth mindset - Centered on developing all levels of staff in their respective roles within the FFT-TCM model - Focused on performance management in order to ensure that direct reports regularly exceed expectations - Committed to the Good Shepherd Services mission, vision, and values, possessing and demonstrating cultural humility   Major Duties: Leadership - Work closely with Program Director and Supervisory team in overseeing the day-to-day operation of the FFT-TCM prevention program. - Manage and oversee the assigned supervisory unit by providing guidance and direct supervision over the implementation of clinical services related to the FFT-TCM model, ensuring treatment fidelity. - Participate in all FFT-TCM model training, supervision, consultation activities, and staff meetings. - Build relationships and actively collaborate with community stakeholders including ACS child protection staff, attorneys, school personnel, and medical providers to ensure cooperation and success for families. - Recruit, hire, onboard, and supervise varied levels of staff to ensure high-quality performance in all areas including counseling, case management, and completion of accurate and timely documentation. - Accompany workers during home visits, safety conferences, Court hearings, and counseling sessions as needed. - Respond to internal and external requests for data and case information. - Actively collaborate to connect participants to other GSS programs and services as needed and appropriate. - Represent program needs, concerns, and perspectives at all required ACS, model-related, and GSS meetings and trainings. - Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry.   Program Implementation & Direct Practice - Coordinate intake assessment and case assignment process with other leadership staff, including participating in ACS-Child Safety Conferences to engage families for FFT-TCM services. - Conduct weekly group supervision for assigned team to assure adherence to model and program principles, ensuring that direct reports achieve engagement with all key participants. - Provide at least 60 minutes of individualized, weekly supervision for each direct report to ensure that program staff are adhering to the model and striving for excellence in their clinical and administrative work. - Carry assigned caseload of up to five families, providing direct clinical treatment using methods and interventions consistent with FFT-TCM model. - Conduct family assessments including reviewing referral information, identifying and engaging key participants, and identifying systemic strengths and weaknesses; provide individualized case planning with all assigned families. - Maintain clear and concise documentation of treatment efforts that promote and demonstrate compliance with FFT-TCM in all approved databases (PROMIS, Connections, and Care4).   Compliance, Documentation & Data Management - Complete clear, concise, and comprehensive monthly supervisory case review notes that offer supervisory guidance and expertise for each family supervised. - Maintain oversight for meeting FFT-TCM model fidelity measures, contractual obligations and mandates, ACS performance-based targets, program utilization requirements, and casework contacts using PROMIS, Connections, and Care4 databases. - Monitor, review, and approve the work of assigned direct reports including their day-to-day documentation, progress notes, FASPs, Court reports, other assessments, and statistical records. - Ensure that adequate safety and risk assessments are conducted for all children and families. - Conduct annual performance evaluation reviews of direct reports and evaluate workers’ training needs, providing individualized support, coaching, and referrals for training.   Qualifications: - Master in Social Work Highly Preferred with LMSW Licensure. (Candidates scheduled for exam highly encouraged to apply)  - MSW or related clinical, licensable Master’s degree required (art therapy; mental health counseling); clinical license preferred - Two years of supervisory experience in a child welfare or other clinical setting preferred - Bilingual - English/Spanish preferred - Must have strong organizational, administrative, interpersonal, and clinical skills - Must be able to work at least two evenings per week in order to provide supervisory support to staff - Must have strong inquiry skills and ability to seek and share internal and external best practices in order to achieve program excellence and FFT-TCM model adherence - Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective - FFT knowledge or training a plus Benefits/Perks: - Tuition Assistance Program - Ability to work towards LCSW licensure hours - Monthly MetroCards or travel reimbursement for use of personal vehicle will be provided to staff conducting home visits to families - Generous paid time off (Including 5 Self-Care Days/Floating Holidays, 12 Sick Days, 15 Vacation Days, and 11 Holidays) - Healthcare Plans (Medical, Dental, Vision, and Pet Care) - 403(b) Plan (GSS contributes 3% of your salary to your 403(b) plan after 3 years of service, with contributions increasing over time) 
Location : Name Prince Joshua Avitto Comm. Center
Job Locations US-NY-Brooklyn
This is for a volunteer position at GSS.
Location : Name FFC Treatment Unit
Job Locations US-NY-Bronx
Under the supervision of an LCSW, the (TEMPORARY) LMSW/Therapist provides professional mental health care for children and youth in Family foster Care (FFC) and Theraputic Family Foster Care (TFFC). This position provides comprehensive assessment and treatment to address identified personal, behavioral or family issues. The therapist will utilize a strength-based, youth and family development approach. Additionally they ensure that the Sanctuary Seven commitments are embedded into practice, and that the tools of this model are utilized when appropriate to address the trauma symptoms of the foster care population.   **Ths position is Temporary for approximately 3-4 months. This is a full time Monday-Friday Schedule. There are potential  long term opportunities to become apart of our Full Time In House Staff*****Position also requires flexibility to working late evenings until 7pm/8pm***   Title: Therapist, Treatment and Family Foster Care   Reports To: Mental Health Supervisor   Location: 7 West Burnside Avenue, 2nd Floor, Bronx, New York 10453   Hours: 35 Hours/Week; Exempt   Major Duties of our Superstar Social Worker include but are not limited too: - Provide individual, group and/or family therapy to children and youth in Family Foster Care and Treatment Family Foster Care Department using clinical interventions to address the significant trauma and complex needs of our population. - Coordinate and collaborate with external mental health providers if youth is being seen outside of Good Shepherd Mental Health Department for therapeutic services in order to maintain cohesive treatment. - Participate in interdisciplinary treatment team meetings to collaborate with case planning and medical staff to inform the team of youth’s progress in treatment.   - Maintain accurate client records and submit all time sensitive documentation within expected deadlines. - Complete necessary documentation in Connections and Evolv (psychosocial intakes, session notes, outreach attempts) and complete initial and quarterly treatment plans, annual mental health assessments, and trauma based assessments on each assigned youth.  - Provide appropriate service recommendations to support diagnostic impressions and case conceptualization - Implement interventions and clinical support to assist the treatment team working through crisis with youth and continuously communicate with all members of each client’s team with relevant updates. - Must be willing to provide outreach services in the community to engage youth in services. Provide effective coaching, teaching and modeling to allow for the de-escalation of a crisis and provide for processing of crisis situations. - Observe and promptly respond to behavioral issues, adhere to safety standards, and encourage problem-solving dialogue. - Effectively use and practice the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care, when applicable, in the department/program to create a non-violent and trauma-sensitive culture. - Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment - Perform other duties as assigned.   Qualifications of Social Worker: - Masters in either Social Work or Mental Health Counselling Required - New York State Licensed (LMHC or LMSW) Required - LCSW preferred  - Bi-lingual English/Spanish Required. - Must be able to remain flexible and maintain collaborative communication - Two years of experience providing clinical assessment, individual and/or family therapy - Knowledge or familiarity with trauma based interventions is preferred. - Familiarity with DSM-V and diagnostic criteria - Must have a commitment to work from a strength- based, youth and family development, and trauma informed perspective.
Location : Name Marian Hall
Job Locations US-NY-New York
We are looking for a dynamic and compassionate Youth Development Counselor to work alongside other team members to provide 24 hours supervision, structure and guidance to the residents of a female adolescent Youth residential facility. The Youth Development Counselor works with participants and their families to create a therapeutic milieu in which each participant is able to reach their potential and learn socially appropriate behavior, homemaking skills and develop their individual skills and abilities.    Reports to: RESIDENTIAL LIFE SUPERVISOR, EUPHRASIAN RESIDENCES   Location: 337 E. 17th Street, New York, NY 10003   Hours: 40 Hours/Week; Non-Exempt (Day, Evening and Overnight Shifts)     Major Duties: - Ensure the whereabouts and safety of participants at all times - Plan, lead and engage participants in a range of program activities including recreational activities, family activities, tutoring, cultural events, and special activities for evenings or weekends. - Escort participants to and from court, school, medical, pre-placement visits to other agencies, family/sibling visits, and other various appointments - Monitor participants’ school performance, including homework assistance and tutoring. - Supervise and record participant medical needs and follow-up on recommendations. - Attend teacher/social worker update meetings. - Maintain documentation logs of daily activities, progress notes and critical events.   - Complete assessments and reports for presentation at team meetings. - Attend all mandatory meetings and trainings. - Participate in multi-disciplinary meetings. - Effectively use and practice the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care in the department/program to create a non-violent and trauma-sensitive culture. - Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture. - Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment. - Perform other duties as assigned. Qualifications: - High School Diploma or GED required; Associate’s or Bachelor’s degree preferred.  - Must have excellent written, organizational, and prioritization skills. - Ability to transition easily between working independently with a high degree of self-initiative and contributing as part of a team. - Valid Driver's License required   - Participate in creating a safe and therapeutic milieu. - Effective in conflict resolution and crisis intervention techniques and practices. - Must be able to successfully complete state mandated crisis intervention training, and perform physical restraint of a resident. - Must be able to successfully complete state mandated medication administration training.  - Must be flexible to work evening, overnight, weekend and holiday hours.  - Must have a commitment to work from a strength-based, youth and family development and trauma-informed perspective. - Bilingual – Spanish preferred    Additional Qualifications:  - Must be able to successfully complete state mandated crisis intervention training within two months of hire - Must successfully complete a pre-hire physical ability test. - Ability to perform physical restraint of youth using approved restraint procedures. - Must be capable of sustained physical exertion and have no limitations on ability to engage in necessary physical intervention activities including but not limited to: standing, twisting, turning, kneeling, and supporting a participant’s body weight.
Location : Name Bronx Community-Based Programs
Job Locations US-NY-Bronx
This is for a volunteer position for assigned consultants
Location : Name Anti-Racism and Equity Department
Job Locations US-NY-New York City
The Executive Assistant will be responsible for the smooth running of the office of the Chief Anti-Racism and Equity Officer (CAREO) and will provide support in all matters related to learning and development, leadership development, mission and culture and the anti-racism and equity (ARE) work.   Major Duties   Administrative - Screen CAREO calls, maintain CAREO’s calendar - Schedule, organize and set up meetings for the CAREO and for ARE team meetings - Provide general administrative support to CAREO, including drafting routine correspondence, typing, copying, scanning, email, maintaining contacts and computer files, petty cash, track bills, receipt reconciliation and timesheets - Develop and maintain CAREO’s filing system - Attend meetings with CAREO, when necessary to take minutes and to complete follow up action items - Staff ARE team meetings; take minutes and put together agendas and organize logistics including food and other resources - Enter and update the CAREO contacts in Outlook - Organize external conference bookings for the ARE team as needed, including reservations, travel, itineraries, coordinating with accounts payable - Maintain inventory of office supplies and general upkeep of office equipment for ARE team - Staff the board’s diversity, equity, and inclusion (DEI) committee; take minutes - Staff the Leadership, Equity, Accountability, and Diversity Council (LEAD Council) meetings; take minutes, schedule meetings, send out calendar invitations, support with LEAD logistics - Staff the New York State Equitable Economies Coalition (NYSEEC) meetings; take minutes, schedule meetings, send out calendar invitations, support with NYSEEC logistics Administrative, Training Support - Print and forward training certificates to Workshop attendees - Input completed training records for Workshop participants - Staff offsite and onsite trainings for the learning and development team - Coordinate room set-up and re-set for meetings and trainings, including but not limited to food and beverage preparation, tech set-up, materials distribution and collaborating with IT and Facilities Management as needed Project Management - Coordinate special anti-racism and equity events and activities for ARE division - Facilitate meetings and trainings, as needed - Undertake special projects, as needed - Provide project support as needed to the Assistant Directors of Learning and Development, Leadership Development, and Mission and Culture Communications - Prepare, format, and maintain documents, reports, manuals, and materials for the division including training handouts and packages - Serve as an editor and proofreader for content and material drafted or designed by the ARE team, and know when to adhere to the AP Style Guide, Chicago Manual of Style, Strunk & White Elements of Style (at minimum) - Design and edit visual media as needed including PPT decks, digital postcards, flyers, logos and be familiar with commercial design platforms (e.g., Canva, Graphic River) - Respond to requests for information and materials related to the areas under the supervision of the CAREO - Perform other duties as assigned   Qualifications - Bachelor’s degree preferred - Significant administrative/office management experience required - Good judgment with ability to evaluate and respond appropriately to sensitive/urgent situations - Highly organized, efficient, able to work under pressure and able to adhere to deadlines - Excellent verbal and written communication skills - Strong computer skills including MS Outlook, Word, Excel, PowerPoint. Knowledge of Microsoft Publisher and database software a plus. - Must be able to work independently, be self-motivated, detail orientated and able to manage multiple tasks in a fast-paced environment - Learning Management System experience preferred but not required (e.g., Cornerstone; E-Teach; Blackboard; Moodle)   Our superstar candidate: - Takes initiative - Is a life-long learner committed to developing their toolkit to support the anti-racism and equity work of Good Shepherd Services - Is committed to helping Good Shepherd Services become an anti-racist and multicultural organization - Has administrative, critical thinking and problem-solving skills - polished, high-quality deliverables to reinforce the importance of Diversity, Equity and Inclusion - Takes a high-touch approach to community outreach, designing experiences and delivering products and services - Has a foundational understanding of anti-racism and equity principles - Is a team player and understands what it means to support a collective - Can maintain confidentiality - Embodies cultural humility and has a developing level of emotional intelligence - Has high energy and a pleasant, welcoming demeanor - Presents as polished, organized, and prepared to engage with senior and executive leaders at any time - Brings nonprofit and/or child welfare experience
Location : Name Belmont Family Service Center
Job Locations US-NY-Bronx
The Belmont Family Service Center is a family support prevention program for families facing challenges which can impact the ability to parent their children. This program uses the Solution-Based Casework model of practice to provide comprehensive services for families.   Reports To:       Supervisor   Location:        685 East 187th St. Bronx, NY 10458   Hours:           35 hours, (Exempt)   Our superstar candidate is: - Passionate about providing high quality services to families in child welfare within Community Districts 3, 6 & 10 in the Bronx. - A lifetime learner, continuously developing your clinical skills - Dedicated to modeling strength-based, trauma-informed practice with families and colleagues. - Committed to the Good Shepherd Services mission, vision and values, and possesses cultural humility. Major Duties: Direct Work with Families - Provide home-based and on-site individual, family, and group counseling, as well as short-term crisis intervention, including advocacy and outreach for designated caseload of twelve (12) families. - Engage families immediately upon referral, at times participating in Administration for Children’s Services (ACS) Child Safety Conferences. - Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration. - Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry. - Conduct screenings and assessments for substance use, mental illness, and child safety and well-being, including assessing caregiver capacity, home environment and conditions, discipline methods, etc. - Integrate the practices of SBC into every counseling session. - Ensure every child has been seen and properly assessed every month. - Provide appropriate casework contacts to meet the needs of the families; minimally twice a month. - Represent participant needs, concerns, and perspectives at all required ACS and GSS meetings and trainings. Administrative and Advocacy Role - Collaborate closely with ACS, service providers, schools, medical and mental health clinics, and other resources serving family members. - Provide consultation to and collaborate with Family Workers as needed to ensure high quality services to families. - Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety decisions. - Attend and participate in Family Court hearings for families involved with ACS FSU. - Facilitate referrals to alcohol and substance abuse treatment facilities, mental health treatment providers, and other service providers, including escorts to appointments as needed. - Participate in case consultation, continued SBC training, and the SBC certification process. - Prepare and maintain FASP documentation, monthly statistical reports, and case work notes in adherence with agency policy. - Provide Court reports as needed to inform as to families’ progress or lack of progress in achieving outcomes. - Maintain appropriate utilization of state and city databases including PROMIS and Connections, as well as other agency databases as needed. Qualifications: - MSW or related Master’s degree required (Mental Health Counseling or Art Therapy degrees considered) - Child welfare experience preferred - Bilingual - English/Spanish preferred - Must have strong organizational, interpersonal, and counseling skills - Must be able to work at least 2 evenings per week to accommodate working families’ schedules - Must have strong inquiry skills and ability to seek and share internal and external best practices - Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective - SBC trained and/or SBC certified a plus  
Location : Name FFC Foster Care Services
Job Locations US-NY-Bronx
  Title:      HOUSING SPECIALIST, Family Foster Care   Reports to: PROGRAM dIRECTOR OF MODEL FIDELITY & SPECIAL SERVICES   Location:   7 West Burnside Avenue, Bronx, NY 10453   Hours:      35 Hours/Week; Non-Exempt   Job Summary of Housing Specialist: Youth aging out of care in NYC face many hurdles in obtaining housing, including lack of affordable housing.The Housing Specialist will utilize a developmental approach to provide housing support to participants between the ages of 18-21. Supports will include developing housing leads and resources to help them locate housing; facilitating workshops to build residences’ skills and increase knowledge related to living independently and transitioning into the community; advocating on behalf of residents with landlords and brokers to overcome any challenges to securing suitable housing; and assisting with securing resources to help with moving expenses. Each area of focus requires expertise to ensure the youth can access housing opportunities, be supported emotionally, and continue to be plugged into to a supportive network after locating housing.   Major Duties: - Develops and maintains up to date information about housing issues, available subsidies, and programs. - Work with participants to develop and implement individualized goals based upon the specific service needs of the participant, and with a focus on moving into to a more independent living opportunity. - Collaborate with Property Manager to ensure all housing requirements are communicated to residents and maintained. - Develop and facilitate workshops to build skills and increase knowledge around living independently. Provides expert consultation/guidance to FFC/TFFC casework staff in their work with families with particular emphasis on those who need housing assistance. - Works directly with participants to assist them with housing services/problems. This may include accompanying them to apply for subsidies and to housing court appointments and fair hearings. - Establishes and maintains linkages with various programs providing housing services including ACS HPAD, NYCHA, DHS, EHV, Section 8 and various shelters, eviction prevention programs, legal services, realtors etc. Makes/assists with referrals as appropriate. - Participates in all conferences and/or meetings related to the discharge or preparation for young adulthood, i.e., Family Team Conferences, Clinical Meetings, Trial/Final Discharge meetings, goal changes and permanency planning conferences. - Remain familiar with current Section 8 policy and procedures, and train and inform staff about housing related issues including all housing application matters. - Complete a 3- and 6-month assessment for youth who have transitioned out of foster care into their own home. - Represents GSS at outside meetings/conferences/workshops particularly as they relate to housing and foster care issues as required by the agency. - Documents activity via progress notes and updates case management databases such as Connections and Care4. - Complete the tracking and monitoring of housing applications submitted by participants. - Performs other duties as assigned                                                                                                                                                                                  Qualifications:   - Bachelor’s degree in Social Work or related social service field. - Must have excellent written and verbal communication skills to maintain required documentation. - Must be able to use public transportation systems, including subways and busses to attend various meetings and make home visits. - Must have a commitment to work from a strength based and/or youth development perspective. - Bilingual English/Spanish preferred. - Must have knowledge of Connections and Microsoft Suite. - Must have ability to work a flexible schedule when needed including some evenings, weekends, and holidays. - Must have a commitment to GSS models of practice including Sanctuary and ACS principles to promote permanency, safety, and well-being. - Good basic knowledge of housing field and service options - Minimum of one year’s experience in child welfare or related systems desirable. - Ability to relate to a wide variety of program participants and staff. - Excellent written, verbal, interpersonal and organizational skills necessary.                  Must have a commitment to work from a strength based and/or youth development perspective. General Requirements:  All staff is expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.  

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