Good Shepherd Services

Case Planner

Location : Name FFC Treatment Unit
Location : Location US-NY-Bronx
Job ID
USD $48,000.00/Yr.
USD $53,000.00/Yr.

About Us



Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success.  At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference! 


NOTE: As a NYC contracted agency all positions at Good Shepherd Services fall under the NYC vaccine mandate. All employees, volunteers and interns must show proof of vaccination upon hire.




Position Requires Staff to be Onsite. Following successful completion of probationary period/management discretion-hybrid schedule may beavailable.  Must be flexible to at l1-2 evening 'sa week. Must be able to travel in the field either by car or public transportation 


We are looking for a dynamic and compassionate  Case Planners to work with us. In this role you will provides comprehensive case planning services for therapeutic children/youth and their families.  In addition, this person will engage both youth and families in a problem solving process that leads to an appropriate plan of permanency.  In addition there will be a focuses on safety, permanency planning with adult connection and PYA life skills development. Participate in interdisciplinary team model practice, which will involve the Sociotherapist, Health Services, Voc/Ed Specialist and Preparing Youth for Adulthood Specialists.  The Case Planner monitors the Treatment foster home to ensure safety, well being and the development of an individualized behavior plan. He/She subscribes to the concept of positive discipline and behavior modification as effective components in treatment modalities for behavioral difficulties with emotionally disturbed children and imbeds the Sanctuary 7 commitments and tools into trauma informed practice.




Location: 7 West Burnside Avenue, Bronx, New York 10453


Hours: 35 Hours/Week; Non-Exempt


Major Duties:

  • Conduct a face to face contact with newly admitted youth and their treatment parents, within 72 hours and weekly mandated home visits thereafter to provide comprehensive case planning services.
  • Conduct mandated face to face home visits/contacts with birth parents and/or discharge resources for the provision of permanency, case planning and discharge planning.
  • Complete required paperwork, including but not limited to FASPS, Plan Amendments, Permanency Hearing Reports, life skills assessments and progress notes.
  • Keep case records up-to-date with the status of case activity, including progress notes on all contacts.
  • Make all court appearances related to cases, representing the agency as to the permanency, safety and well being of participants served by the program.
  • Set-up, monitor and document all family and/or sibling visits.
  • Provide direct crisis intervention as needed.  
  • Collaborate with Treatment Parents, Youth, and Socio-therapists around development and implementation of behavior plans and goals.
  • Attend and participate in all  applicable ACS meetings, transfer conferences,  Treatment Team Meetings, Monthly  Shared Quarterly Meetings and monthly Staff Meetings 
  • Coordinate and participate in all applicable Family Team Conferences. 
  • Attend Preparing Youth for Adulthood Workshops with youth on a rotating basis.
  • Gather social history, to assess family strengths and weaknesses, and to assess existing problems to develop an individualized and culturally appropriate service and behavioral plan.
  • Work with family and youth to develop the most appropriate permanency plan with emphasis on lasting family connections, which can be, improved family relationships, adoption, mentor , etc
  • Work with the Adolescent Services team for the comprehensive service planning for each youth, including education, employment and other PYA skills.
  • Effectively use and practice the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care, when applicable, in the department/program to create a non-violent and trauma-sensitive culture.
  • Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture.
  • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment
  • Locate resources and make referrals as needed.  These include consistent outreach and referrals in the community. These will include but not be limited to medical and mental health, clinical support services, MH crises intervention services, supportive skills, etc.
  • Monitor foster parents in terms of their ability to implement behavior plan and meet the needs of the child in their home, and make recommendations regarding future use of the home, in conjunction with the Homefinding Department.
  • Support and counsel foster parents in their efforts to care for the child, and include them in the development of the behavioral and service goals and tasks.
  • Implement and integrate the principles and procedures of Solution Based Casework: assessment, family and individual level outcomes, action plans and documentation and celebration.
  • Actively participate in case consultation, continued SBC training and the SBC certification process.
  • Respond to 24 hour on call service when needed. 
  • Perform other duties as assigned. 


  • Bachelor’s degree in related field required; Masters Degree in related field preferred.
  • Must have experience working with youth and families, prior foster care experience preferred.
  • Must be able to engage youth and families and establish working relationships with them to ensure their full participation in their plan.  
  • Good written and verbal skills necessary.  
  • Must enjoy working with adolescents. 
  • Bi-lingual English/Spanish preferred.
  • Valid driver’s license preferred.
  • Must have a commitment to work from a strength based, youth development and trauma informed perspective.
  • Position requires travel- (In Person Home & Court Visits)

Additional Information

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.


Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.


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