Good Shepherd Services

Trauma-Informed Practice (TIP) Specialist for 17th St Programs

Location : Name East 17th Street
Location : Location US-NY-New York
Job ID
USD $62,000.00/Yr.
USD $69,000.00/Yr.

About Us



Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success.  At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference! 


NOTE: As a NYC contracted agency all positions at Good Shepherd Services fall under the NYC vaccine mandate. All employees, volunteers and interns must show proof of vaccination upon hire.




For Full Time Employees Benefits/Perks:

  • Tuition Assistance Program
  • Generous paid time off (Including 5 Self-Care Days/Floating Holidays, 12 Sick Days, 15 Vacation Days, and 11 Holidays)
  • Healthcare Plans (Medical, Dental, Vision, and Pet Care)
  • 403(b) Plan (GSS contributes 3% of your salary to your 403(b) plan after 3 years of service, with contributions increasing over time) 
  • Candidates hired in this position will work in person but will have the flexibility to work remotely when program need allows.


Title: Trauma-Informed Practice (TIP) Specialist for 17th St Programs, DEPARTMENT OF TRAUMA-INFORMED PRACTICE


Reports to: Director of Trauma-Informed Practice and Resiliency, DEPARTMENT OF TRAUMA-INFORMED PRACTICE


Location: 337 East 17th St, New York, NY, 10003


Schedule/Hours: Full-time/ 35 Hours/Week; Exempt


Job Summary and Key Duties:       


Good Shepherd Services is seeking a dynamic, compassionate, results driven, team player for the role of Trauma-Informed Practice (TIP) Specialist for 17th St Programs. The TIP Specialist leads the implementation of the Sanctuary Model and other trauma-informed strength-based practices with lots of energy and optimism. The TIP Specialist works in collaboration with other members of the 17th St team utilizing best practices in the field of traumatic stress studies to deepen and expand trauma-responsive service delivery. The TIP Specialist will be experienced in working with youth and young adult populations, knowledgeable about trauma-informed practice, and have experience training and/or working with groups, including the ability to translate trauma-informed knowledge to be accessible to diverse staff populations. The ideal candidate will work passionately to advance GSS’ Our Approach through a resiliency-based and growth-mindset lens within the context of GSS’ mission, values, and anti-racism and equity framework.


Core Competencies:


Critical core competencies for successful performance in this role are:

  • Knowledge of trauma-informed practices and ability to translate theory into practice for a variety of program settings and audiences.
  • Facilitation and group work skills; ability to teach, influence and coach others.  
  • Strong collaboration skills with a high degree of emotional intelligence, cultural humility, flexibility, and self-management skills.
  • Sensitivity, experience and/or knowledge of trauma-informed practices serving populations impacted by marginalization and/or identity-based trauma and inequities.
  • Highly developed communications and presentation skills, including written, verbal, and interpersonal.  
  • Thriving in an atmosphere of group decision-making and shared governance, while being able to execute reliably and independently.
  • High integrity, sound judgment, and unquestionable personal code of ethics; treating all persons with respect and dignity, and ability to build trust.
  • Ability to value and synthesize diverse perspectives, including integrating trauma-informed practice and equity lenses and approaches.
  • Creative, resourceful, and enthusiastic problem solver. 


  • Assess program needs through a trauma-informed lens to inform Sanctuary Model implementation.
  • Create implementation plans for how the Sanctuary Model and/or other trauma-informed practices will be implemented throughout the program.
  • Collaborate with 17th team staff across disciplines, e.g., attending interdisciplinary, staff and other required meetings.
  • Coach and guide 17th St team around trauma-informed practices.
  • Teach Sanctuary and trauma-informed skills to program participants, e.g., SELF psycho-educational groups, safety plans, community meetings, etc.
  • Facilitate and host groups in response to crisis and significant events.
  • Provide support and guidance to staff around critical incidents and crisis using a trauma-informed and restorative approach.
  • Monitor the adherence and integration of the Sanctuary Model of practice.
  • Represent the agency at internal and external meetings and conferences.
  • Perform other duties as assigned.



  • Experience working with the adolescent/young adult population with an understanding of social-service programming. Experience within child welfare, residential, or similar programs preferred.
  • Experience developing training materials including handouts, power point slides, guides, and resource materials and manuals preferred.
  • Group facilitation and training experience preferred.
  • Knowledge and experience in training, coaching, and/or implementation of the Sanctuary Model and/or other trauma-informed approaches and practices preferred.
  • Strong and proficient computer literacy.
  • Flexibility to work some evening hours required and ability to deliver support in-person and remotely (via Zoom, Microsoft Teams, etc.)
  • BA/BS degree required, Master’s degree in social work or related field preferred (BA/BS degree with additional years of experience may substitute for advanced degree.)
  • All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.

Additional Information

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.


Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.


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