Good Shepherd Services

College Transition and Success Counselor

Location : Name Bronx LifeLink
Location : Location US-NY-Bronx
Job ID
USD $45,000.00/Yr.
USD $50,000.00/Yr.

About Us



Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success.  At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference! 


NOTE: As a NYC contracted agency all positions at Good Shepherd Services fall under the NYC vaccine mandate. All employees, volunteers and interns must show proof of vaccination upon hire.




For Full Time Employees Benefits/Perks:

  • Tuition Assistance Program
  • Generous paid time off (Including 5 Self-Care Days/Floating Holidays, 12 Sick Days, 15 Vacation Days, and 11 Holidays)
  • Healthcare Plans (Medical, Dental, Vision, and Pet Care)
  • 403(b) Plan (GSS contributes 3% of your salary to your 403(b) plan after 3 years of service, with contributions increasing over time) 
  • Candidates hired in this position will work in person but will have the flexibility to work remotely when program need allows.


The College Transition and Success Counselor works with students from GSS programs who are both transitioning to and attending designated two year CUNY colleges; collaborates with college personnel and GSS program staff to assure a smooth transition to college; mobilizes the supports to sustain college success; participates in strategizing and research to document best practices and successful structures/resources/collaboration and interventions; provides outreach to students and staff at referring sites to recruit appropriate candidates.




Location: 2471 Morris Ave 2nd FL, Bronx, New York 10468


Hours: 35 Hours/Week; Non-Exempt



  • Establish and maintain collaborative relationships and communication with CUNY counselors and staff of key college departments to support and track students.
  • Establish and maintain collaborative relationships with college candidates’ counselors at GSS Community schools, YABCs and day school programs to identify the cohort of students to undertake the application process and transition to college.
  • Assist high school programs in evaluating their current goals, strategies and resources for participant college articulation
  • Develop and implement Lifelink recruitment activities and conduct presentations and meetings with students at multiple GSS sites.
  • Collaborate with Brooklyn Lifelink College Transition and Success Counselors to provide mutual student support and to strengthen inner agency relationships
  • Commit to working with youth from a strength-based perspective using a trauma-informed lens
  • Assist in the development and implementation of academic programming of the Lifelink Bridge sessions to better prepare students for the CUNY placement exam and transitioning into college.
  • Arrange site visits to colleges to orient students to place, space and college departments and contacts.
  • Develop and implement both in person and virtual workshops on transitioning and persisting in college
  • Assist students with completing FAFSA and TAP applications and review students’ financial aid packages to assure maximum aid is obtained.
  • Provide individual support to students in the retention cohorts on site and on perspective CUNY campuses.
  • Collaborate with Lifelink Tutors with tracking students enrolled in their 1st semester and follow up with students who are not regularly engaged in program.
  • Develop and maintain an early warning system to determine which students are academically struggling and may need intervention to address students’ registering for upcoming semesters.
  • Provide study groups/tutoring for students as needed.
  • Assist in arranging activities and celebrations to advance cohort cohesion and peer support.
  • Assist students with exploring career and job opportunities through job readiness skills, resume development, and interviewing skills.
  • Maintain all required statistical and narrative documentation and demographic case notes.
  • Participate in staff trainings and meetings including partnership meetings/conferences/presentations and professional development.
  • Perform other duties as assigned.


  • Bachelor’s degree in related field and prior experience working with young adults, required.
  • Bilingual candidate preferred, not required.
  • Experience with college access including the application process or in college retention, necessary.
  • Must possess knowledge of CUNY systems such as Blackboard, CUNY First, Degreeworks, etc.
  • Must possess strong teamwork, communication (verbal and written), and organizational skills.
  • Knowledge of Microsoft Office and Google Suites applications
  • Strong ability to engage students and parents in activities that support college completion.
  • Must have a commitment to working with youth from a youth development perspective.
  • Ability to work occasional evenings and/or weekends.

Additional Information

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.


Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.


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