Good Shepherd Services

  • Training Coordinator: Good Work

    Location : Location US-NY-Bronx
    Job ID 2019-2233
  • Overview

    Job Summary: Operating within the Foster Care, Juvenile Justice, and Supportive Housing Division; and reporting initially to the Director of Employment Initiatives, the Training Coordinator will be responsible for the operation of a job readiness training program. This program is a wraparound service for BRAG (Bronx Rises Against Gun Violence), and will serve participants at a new site in the Bronx. The Training Coordinator will lead cohorts of young adults, ages 16-24, through job readiness training. She/he will teach existing workshops, and participate in program development to ensure that the program is aligned with the needs of this community. She/he will also develop and oversee internship, apprenticeship, and employment opportunities for participants; track data, outcomes, and spending; and ensure the program complies with contractual requirements.


    Reports to:    Director of Employment Initiatives

    Location:      1 Fordham Road, Bronx, NY 10468

    Hours:           35 Hours/Week; Non-Exempt

    Major Duties:
    • Coordinate all activities related to job readiness training, with fidelity to our program model and in compliance with contractual obligations;
    • Recruit potential participants, conduct program information sessions, and perform intakes and orientations;
    • Lead job-readiness training, including delivering workshops (utilizing existing curriculum) on topics such as time management, workplace etiquette, interview preparation, and resume writing;
    • Provide supervision and professional guidance to participants;
    • Work closely with the Career Training Coach to meet the individual needs of participants in order to ensure successful completion of the program and entry into the workforce;
    • Participate in a program development process, along with supervisor and other team members, in order to ensure the program suits the needs of the community;
    • Develop and maintain relationships with Internship/Apprenticeship/Employment providers, and connect participants to appropriate opportunities;
    • Accompany youth to community events when required;
    • Follow up regularly with former participants; including those who have dropped out, to encourage re-engagement;
    • Utilize data systems to record participant attendance, milestones, progress, and outcomes;
    • Oversee purchasing, maintain petty cash and MetroCard accounts, and track program spending;
    • Use Restorative Practices to build community and resolve conflict;
    • Other duties as assigned.


    • Bachelor’s degree preferred;
    • Experience teaching employment readiness workshops and/or coordinating internships or apprenticeships required;
    • 2 years of experience working with disconnected young people preferred;
    • Familiarity with Motivational Interviewing and Restorative Practices required;
    • Ability to utilize data systems to track outcomes;
    • Commitment to learning and growth;
    • Resourceful team player who also works well independently;
    • Commitment to young people and operating from a strength-based, developmental perspective.


    Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success.  At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!


    General Requirements: All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.


    Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors.  We do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. 


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